Job Description **More digital. More human. More Minsait.** * We are a global leader in technology and digital consulting, connecting people, technology, and business to drive growth, transformation, and positive, sustainable impact. **We are looking for:** * A Service Desk Coordinator eager to work within our multidisciplinary teams. **What challenge are we offering you?** * You will stay continuously updated on technological innovations, driving digital transformation. * You will participate in high-visibility projects and developments that make a difference through disruptive and specialized solutions across the entire value chain. **What do we expect from you?** * Degree in Systems Engineering, Electronics and/or Telecommunications, or related fields. * **Professional License (Mandatory).** * **Three (3) to five (5) years of experience in Service Desks**, covering the defined scope of services and supporting at least 1,000 users. * **Team Leadership Experience.** * **ITIL V3 or higher certification required.** * Customer Service Training (not mandatory). **Reasons why you’ll love being a \#Minsaiter:** * Work-life balance and flexibility. * Professional career path and continuous training tailored to your needs and motivations. * Permanent contract and competitive compensation, life insurance, and access to flexible compensation plans. * Well-being programs. **Employment Conditions:** * Work Location: Bogotá. * Work Modality: On-site. * Contract Type: Indefinite-term contract. * Salary: To be agreed upon based on experience. **Minsait, technology for a more human future!** * Our commitment is to foster workplaces where people are treated with respect and dignity, promoting employees’ professional development and ensuring equal opportunities in selection, training, and promotion—providing a work environment free from discrimination based on gender, age, disability, sexual orientation, gender identity or expression, religion, ethnicity, marital status, or any other personal or social circumstance. This vacancy is published via ticjob.co Apply now We are a global technology, innovation, and talent company, a leader in high-value-added solutions and services for the Transportation and Traffic, Energy and Industry, Public Administration and Healthcare, Financial Services, Security and Defense, and Telecommunications sectors. Indra operates in over 118 countries and employs more than 45,000 professionals worldwide, including over 4,500 in Colombia, all focused on developing innovative solutions that meet the most demanding clients’ needs. With extensive experience in professional search and selection, we guarantee top-tier skills and personal values. Our proprietary project development methodology is based on international standards, supported by consultants with proven expertise in each of their specialties. View all \>