Dual Administrative Apprentice

Description

Job Summary: Provides prompt and friendly public service, and delivers efficient operational support to various administrative activities to ensure the institution’s proper functioning. Key Highlights: 1. Prompt and friendly public service and efficient administrative support. 2. Assertive communication with parents and suppliers. 3. No prior experience required. **Offer Description** ---------------------- Ensure timely, friendly, and respectful public service, both in person and via telephone. Provide efficient and timely operational support to administrative activities supporting educational, logistical, maintenance and infrastructure, procurement and supplies, parent and supplier service, and other administrative tasks required for the institution’s proper functioning. 3\. Job Responsibilities: * Communicate assertively with parents to address inquiries, requests, complaints, and claims, ensuring effective resolution and/or appropriate referral. * Receive parents visiting the institution for information and courteously refer them to the relevant staff member (Admissions Coordinator or Director). * Receive suppliers and institutional visitors and direct them to the appropriate department. * Answer incoming switchboard calls assertively and promptly, route them appropriately, and process them correctly. * Receive and process internal and external correspondence. * Draft and transcribe various correspondence and documents. And other responsibilities inherent to the position. Cognita network schools and all other companies within the corporate group and/or affiliated entities are committed at all times to protecting, safeguarding, and promoting the welfare of children and adolescents under their care, and expect all employees, volunteers, and third parties to share this commitment. Secure Recruitment Policies will be implemented prior to confirming any hiring.**Candidate Requirements** -------------------------- * Student, technical or technological graduate, or student in the fifth semester of administrative programs. * No experience required. * Proficiency in Microsoft Office. **Selection Process** ------------------------ The selection process is conducted through Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position. 2\. Check your email. 3\. Log into Aira and answer the requested questions and/or tests. Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ * Founded in 2013, Redcol is a private organization that believes in children’s and youth’s potential to transform society into a better world; therefore, it provides quality education aligned with global standards and universal values as a fundamental right, fostering holistic development. * Redcol is a network currently comprising nine schools across seven cities in Colombia, serving over 7,000 students. It results from a shared journey undertaken by educators and business professionals from diverse sectors who believe in education and in developing well-rounded individuals capable of shaping Colombia’s and Latin America’s future.