Systems Technician and Technical Support Specialist

Description

Position Summary: We are seeking a committed Systems Technician and Technical Support Specialist to provide technical support and participate in the installation and maintenance of electronic security systems. Key Highlights: 1. Technical support and maintenance of electronic security systems 2. Software and operating system installation and configuration 3. Hardware and software fault diagnosis and resolution Job Responsibilities **At Avances Tecnológicos S.A.S., we seek a committed, responsible, and service-oriented Systems Technician and Technical Support Specialist to provide technical support and participate in the installation and maintenance of electronic security systems at our clients' facilities.** Main Responsibilities * Provide technical support to users. * Perform preventive and corrective maintenance on computer equipment. * Install and configure software and operating systems. * Diagnose and resolve hardware and software faults. * Install, configure, and maintain security cameras (CCTV), NVRs, DVRs, and related equipment. * Support the installation and configuration of wired and wireless networks. * Provide on-site technical services at clients' facilities. * Prepare technical reports documenting performed services. * Maintain excellent customer service and comply with company procedures. Required Profile We seek a responsible, organized individual with a willingness to learn, strong teamwork skills, and an outstanding service attitude. **Requirements:** * Technician or Technologist degree in Systems or related fields. * Minimum six (6) months of experience. * Personal motorcycle or vehicle. * Valid driver's license. * Availability to travel within Cali and nearby municipalities. Work Location: On-site employment