Indeed
Cluster Organizer - NH Collection Hacienda, NH Collection Andino y Avani Zona T
Summary:
As an Organizer, you will be responsible for ensuring the correct execution of events and delivering high-quality experiences to clients.
Highlights:
1. Organise and execute events, ensuring client satisfaction
2. Coordinate with departments to deliver high-quality service
3. Thorough knowledge of hotel services and client expectations
**Minor Hotels** is a global hospitality group operating over 550 hotels, resorts and residences in 56 countries in Asia\-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli. As part of **Minor Hotels**, the region of Minor Hotels Europe \& Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper\-upscale and luxury brands.
**What will be your mission?**
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As **Organizer,** you are responsible for ensuring the correct execution of events in the hotel and for delivering to the clients a high\-quality experience.
**What will you do?**
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* Organise events and acts requested by clients, ensuring the correct execution by the different departments of the Hotel.
* Deliver in advance the information of the events to the different departments, so that they are prepared and executed according to their responsibility.
* To make the schedules and programming of the service captains for each event.
* Report on shifts for the corresponding payment.
* Perform quotations and requests for events.
* Ensure that customers receive a high\-quality service according to their expectations and preferences so that they leave convinced that NH is a benchmark of quality.
* Exceed our customers' expectations, making them feel special through details and surprises.
* Understand the customer's requirements and expectations and coordinate with the corresponding departments to meet their needs.
* To offer different service possibilities both externally and internally.
* Have a thorough knowledge of the services offered by the hotel, the company, and the destination.
* Organise and coordinate (together with the clients) the preparation of activities of interest.
* Be present and visible to our clients and staff in the moments where it matters and generate moments of value.
* Supervise that the rooms, facilities, and materials are in good condition for the celebration of events.
* Schedule furniture and room cleaning and maintenance.
* Check invoices related to the events organized in the Hotel.
* Checking the invoices issued by suppliers for events.
* Invoice the events and restaurant consumptions on the company account, according to all documentation.
* Maintain contact with customers to find out how to serve them even better next time.
* Continuously check your communication channels (mail, chat, etc.) for last\-minute events.
* Take advantage of moments to make upselling or suggested sales.
* Ensure the good presentation of your areas and staff in charge.
* Coordinate service times with the departments involved in each event.
**What are we looking for?**
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* Bachelor degree in Tourism.
* Advanced English, written and spoken. Preferable to have a second language.
* Experience in hotel management tools, as well as sales skills and techniques is highly valued.
* Office skills, knowledge of hotel systems will be an asset.
* 2 years of experience as event coordinator, event maître d' or first event captain.
* Previous hotel experience.
* Vocation of Service.
* Communication and Interpersonal Skills.
* Commercial initiative.
* Results oriented.
**Why choose us?**
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At **Minor Hotels Europe \& Americas** we are committed to shaping exciting careers worldwide and cross\-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
* Worldwide experience – diversity of 150 different nationalities.
* Career development opportunities full of national and international challenges.
* Wide range of training programmes to enhance your skills.
* Wellbeing initiatives, including flexible working conditions.
* Team member recognition programmes, including Memorable Dates.
* Ability to make a difference through our sustainability programme and volunteering initiatives.
* Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
**Are you looking for a new challenge?** **Apply now!**
*Minor Hotels Europe \& Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.*

111411, Los Mártires, Bogotá, Colombia