IT Assistant

Description

Job Summary: Support the operational management of the IT department by handling incidents, performing equipment maintenance, and providing technical support to users for technological operations. Key Highlights: 1. Key support in the operational management of the IT department 2. Equipment maintenance and technical support to users 3. Ensuring the proper functioning of technological resources **We are seeking an IT Assistant** Bogotá D.C. – On-site **Job Objective:** Support the operational management of the IT department by handling incidents, maintaining equipment, and providing user support to ensure the proper functioning of the organization's technological resources. **Key Requirements:** * Technical degree in systems, IT support, computer engineering, or related fields. * Minimum 1 year of experience in operating system configuration, user technical support processes, and customer service. * Install, configure, and maintain technological equipment (computers, printers, telephones, servers, projectors, audio systems, cameras, etc.), ensuring their proper functioning. * Provide technical support to users, addressing incidents and requests related to hardware, software, and connectivity. * Perform preventive and corrective maintenance on computer equipment and systems. If you are interested in applying, please send your resume to: **karen.pinzon@odellaglobal.com** Workplace: On-site employment