* **LOCATION** ------------ Calle 26 No 57\-83 Oficina 502, Bogota, Distrito Capital de Bogotá, Colombia * ### **CAREER AREA** Finance and Accounting * ### **JOB TYPE** Full time * **JOB ID** ---------- \#R65858 The "Analyst I" is responsible for completing recording and processing activities related to accounts receivable, including processing high volumes of accounts receivable transactions, analysis of bad debt allowance reserves, processing month-end closing entries, and timely submission of reports to management, following standard accounting policies and procedures, compliance with SOX policies and procedures, and ensuring accurate service to customers of the Global Shared Services Center * Perform customer cash application transaction activities in a timely manner to improve the Cash Conversion Cycle (CCC) * Prepare accounts receivable reports. Monthly/quarterly reports to senior management on A/R performance, month-end close, portfolio turnover/DSO, bad debt provision, and reports upon request. * Assist in compliance with internal control requirements. * Prepare process documentation, perform control testing; assist with the implementation of new financial systems or processes. * Prepare various internal monthly financial reports for presentation to the financial leader. * Prepare monthly reconciliations of balance sheet accounts and general ledger accounts. * Manage customer verbal and/or written requests/inquiries efficiently. * Handle daily customer requests and all service-related issues by resolving problems to minimize customer escalations. * Manage and meet customer needs and resolve inquiries within the timeframe established by the department. * Interact with customers, branch operations, and other Brinks partners as necessary to effectively process all requests. * Ability to thrive in a fast-paced work environment. * Follow standard work instructions using best practices throughout the entire customer lifecycle, from initial data collection to resolution. * Actively participate in team meetings and provide feedback on continuous process improvement. * Other functions as deemed necessary by the Senior OTC Manager, Customer Support and Operations Manager, or OTC Supervisor. * Perform other duties as assigned or required. Occupational Health and Safety Responsibilities * Know and clearly understand the occupational health and safety policy. * Pay comprehensive attention to their own health. * Provide clear, complete, and truthful information regarding their health status. * Comply with the company's occupational health and safety regulations. * Participate in the prevention of workplace risks through activities carried out within the company. * Report any detected risk conditions to the immediate supervisor. * Immediately report any work-related accident or incident.