Description
Job Summary:
A multinational company is seeking talent to strengthen its Customer Service team with experience in call centers and PQRS handling, including phone support and case follow-up.
Key Highlights:
1. Customer phone support and PQRS management.
2. Management of incoming and outgoing calls.
3. Case tracking and performance indicator compliance.
DESCRIPTION
We Are Hiring in Bogotá!
A major multinational company is seeking candidates with call center and PQRS handling experience to strengthen its Customer Service team.
**Profile We Are Seeking**
Reside in Bogotá (MANDATORY)
High school diploma completed
Minimum 2 years of experience in customer service, call centers (incoming and outgoing calls), PQRS handling, case tracking, and administrative platforms
Excellent verbal communication skills
Full-time availability
**Main Responsibilities**
Customer phone support
PQRS handling and tracking
Data entry into administrative platforms
Case tracking and performance indicator compliance
Management of incoming and outgoing calls
**We Offer**
Salary: $1.750.905 + Statutory Benefits + Overtime and Sunday/Holiday Premiums + Bonus
Direct fixed-term contract with the company
Rotating shifts (morning, afternoon, and night) — full availability required
If you have hands-on call center and PQRS handling experience and seek stability with a multinational company, this opportunity is for you.
Apply only if you meet the profile requirements and are ready to take on the challenge.
REQUIREMENTS
We Are Hiring in Bogotá!
A major multinational company is seeking candidates with call center and PQRS handling experience to strengthen its Customer Service team.
**Profile We Are Seeking**
Reside in Bogotá (MANDATORY)
High school diploma completed
Minimum 2 years of experience in customer service, call centers (incoming and outgoing calls), PQRS handling, case tracking, and administrative platforms
Excellent verbal communication skills
Full-time availability
**Main Responsibilities**
Customer phone support
PQRS handling and tracking
Data entry into administrative platforms
Case tracking and performance indicator compliance
Management of incoming and outgoing calls
**We Offer**
Salary: $1.750.905 + Statutory Benefits + Overtime and Sunday/Holiday Premiums + Bonus
Direct fixed-term contract with the company
Rotating shifts (morning, afternoon, and night) — full availability required
If you have hands-on call center and PQRS handling experience and seek stability with a multinational company, this opportunity is for you.
Apply only if you meet the profile requirements and are ready to take on the challenge.