Description
Job Summary:
We are seeking a Platform Administrator – Bots to manage users, execute and support bots, monitor logs, and provide customer service.
Key Responsibilities:
1. Platform administration and bot support
2. Log monitoring and customer service management
3. Support in process automation
Platform Administrator – Bots \- Bogotá (Hybrid)
At **Excellentiam**, we are looking for a **Platform Administrator – Bots** to join our team in Bogotá.
What will you do in this role?
* Manage users and portals
* Execute and support bots
* Monitor and analyze logs on platforms
* Manage customer service via email
* Support process automation
What do we offer?
* Salary: $1\.750\.905 \+ transportation allowance ($249\.095\) \+ statutory benefits
* Contract type: Project-based or service contract (initial)
* Monthly payments
* Hybrid work model
* Location: Bogotá (Kennedy or Pasadena)
Working Hours
* Monday to Thursday: 7:00 a.m. – 5:00 p.m.
* Friday: 7:00 a.m. – 4:00 p.m.
Who are we looking for?
* Organized individuals with attention to detail
* Skills in platform management and support
* Interest or knowledge in automation and bots
* Strong written communication skills (email)
Workplace: On-site employment