**Are you an engineer who loves to code but also thrives on solving complex technical challenges for real\-world clients?** We are looking for a **Technical Support Engineer** with a strong Developer DNA to join a fast\-growing **U.S.\-based Proptech Startup**. This is not a traditional support role; it is a high\-impact hybrid position where you will bridge the gap between product engineering and client success. **The Role:** * **60% Product Engineering:** Resolve technical debt, optimize **PostgreSQL** structures, and enhance our gamification engine and reporting dashboards. * **40% Client Technical Support:** Act as the technical point of contact for complex integrations, data cleansing, property mapping, and bug fixing. **Your Technical Stack:** * **Mobile:** Strong proficiency in **React Native**. * **Backend:** Solid experience with **Ruby on Rails**. * **Data:** Deep knowledge of **PostgreSQL** (relational table design) and **Hasura / GraphQL**. * **Infrastructure:** Comfortable with Auth0, GCP, and BigQuery. **What We Offer – 100% Company\-Paid Benefits** Joining our team means access to: * **English classes** (personalized to your level) * **Private health insurance** (medicina prepagada) * **Gym membership** * **100% Hybrid Work Model** * **Life \& funeral insurance** **Key Requirements:** * **Fluent English (C1\):** Excellent written and spoken communication skills to interact confidently with U.S. stakeholders and clients. * **Startup Mindset:** Ability to move fast, balance urgency with quality, and work autonomously in an Agile environment. * **Problem Solver:** You don’t just report bugs—you dive into the code and fix them. **What’s in it for you?** * Direct impact on a first\-to\-market product. * High\-performing, lean team environment with rapid career advancement opportunities. * Exposure to cutting\-edge tech, including **Google AI (Gemini)**. Tipo de puesto: Tiempo completo, Indefinido Experiencia: * desarrollo fullstack: 1 año (Deseable) * manejo de React Native: 1 año (Deseable) * manejo de PostgreSQL: 1 año (Deseable) Lugar de trabajo: Híbrido en Bogotá, Cundinamarca