Benefits account administrator

Description

Summary: Join a dynamic team as a detail-oriented Benefits Account Administrator, managing eligibility, interacting with carriers, and ensuring smooth enrollment processes for Channel Partner Open Market clients. Highlights: 1. Manage employee eligibility across insurance carrier platforms 2. Maintain and improve operational processes and documentation 3. Gain specialized experience in benefits and insurance processes Were Hiring: Benefits Account Administrator On-site Shift (Day, Hours, Time Zone) 09:00 - 18:00 Join a dynamic team in the benefits administration space! Were looking for a detail-oriented and proactive Benefits Account Administrator to support operations for Channel Partner Open Market clients. This is a key role where youll manage eligibility processes, interact with insurance carriers, and ensure smooth enrollment operations. If you enjoy working with data, processes, and cross-functional teams this opportunity is for you! What Youll Do As part of our operations team, you will: Manage employee eligibility across insurance carrier platforms Process batches from the BAA Operations queue Update client systems with eligibility documentation Respond to inquiries within SLA (2448 hours) Communicate enrollment changes with carriers (email, phone, portals) Use Excel to prepare and manage census data after open enrollment Maintain and improve operational processes and documentation Participate in special projects and cross-team initiatives Support issue escalation and resolution meetings What Were Looking For Intermediate English (B1B2) written and conversational Strong communication and organizational skills High attention to detail and accuracy Team player with a proactive mindset Ability to handle repetitive tasks and manage deadlines Frustration tolerance & problem-solving mindset Nice to Have Background in Administrative, HR, or Accounting fields 618 months of experience in Benefits Administration Experience in customer service or administrative support roles Intermediate knowledge of Microsoft Office (especially Excel) Tools & Environment Microsoft Excel & Office Suite Carrier portals and eligibility systems Internal operational queues and workflows Why Join Us? Be part of a structured and growing operations team Gain specialized experience in benefits and insurance processes Exposure to international clients and systems Opportunities to grow and develop your career. -Requerimientos- Educación mínima: Bachillerato / Educación Media años de experiencia Idiomas: Inglés Palabras clave: cuentas, administrador, administrator