Reservation Assistant

Description

Job Summary: A Reservation Assistant will be responsible for pricing determination, customer segmentation, demand forecasting, availability optimization, and capacity constraint management. Key Highlights: 1. Optimal pricing determination and customer segmentation 2. Demand forecasting and optimization of product/service availability 3. Capacity constraint management and interdepartmental collaboration A company located in the city requires a Reservation Assistant · Your responsibilities will include: · *Determine optimal prices for products or services, considering demand, competition, costs, and the company's revenue objectives. *Identify and classify customers into groups or segments with similar characteristics and needs to customize pricing and marketing strategies. *Use analytical techniques and tools to forecast future demand for products or services, based on historical data, trends, and external factors. *Optimize product or service availability to maximize revenue by controlling and adjusting supply according to forecasted demand. *Manage and control capacity constraints, including implementing cancellation, refund, and overbooking policies (in some cases), to maximize occupancy and minimize revenue loss from unused capacity. *Collaborate closely with other company departments—such as marketing, sales, and operations—to ensure goal alignment and effective strategy implementation. · Position Required: Contact center agent Education: Technician degree in hospitality or sales Experience: 12 months in sales or reservations Salary: To be agreed upon Contract: Indefinite-term FLUENT ENGLISH IS MANDATORY. -Requirements- Minimum education: University / Technical degree 1 year of experience Languages: English Keywords: helper, assistant, auxiliary, aux, ayudante, asistente, auxiliar, aide