We are seeking an experienced **Senior DevOps Engineer** to join our cutting\-edge team. In this role, you will drive issue resolution processes with clients and their DBA/DevOps teams, ensuring effective communication and successful problem\-solving. You will oversee the management of complex production incidents and work closely with client stakeholders at a strategic level. If you possess advanced DevOps expertise and excellent communication abilities, we strongly encourage you to apply. *We accept* *CVs in English only.* **Responsibilities** * Manage and coordinate issue resolution efforts with clients and their DBA/DevOps teams * Facilitate streamlined communication between senior client stakeholders and internal leadership * Supervise production incident processes, ensuring timely resolutions and effective communication * Design, implement, and refine Apache Kafka, Kubernetes, and Microsoft Azure environments * Collaborate with cross\-functional teams to enhance system reliability and implement best practices * Improve and scale deployment pipelines and automation solutions in complex environments * Continuously monitor system health and develop proactive strategies for operational optimization * Document advanced processes and manage comprehensive records of incident workflows * Provide expert\-level technical insights and recommend strategies to improve client systems * Steward continuous improvement initiatives, pushing innovative DevOps solutions * Deliver technical presentations and articulate complex ideas effectively to client executives * Ensure compliance with evolving client requirements, standards, and best practices * Diagnose and resolve advanced distributed system issues to improve performance * Oversee security measures and maintain robust standards across all operations **Requirements** * Extensive experience in DevOps, with 3\+ years in relevant technical and operational roles * Deep expertise in Apache Kafka, Kubernetes, and Microsoft Azure technologies * Proven experience in managing and resolving critical production incidents in high\-pressure situations * Strong ability to coordinate across diverse teams and multi\-stakeholder environments * Advanced problem\-solving skills and the ability to adapt to complex challenges dynamically * Exceptional communication and presentation skills, with experience engaging senior stakeholders * Experience in knowledge\-sharing and promoting skill development across teams * Proficiency in English at a B2 level with excellent written and verbal communication skills **Nice to have** * Deep expertise in insurance processes, terminology, and industry standards * Experience with client communication in regulated environments * Certifications related to cloud platforms or DevOps practices **We offer** * Learning Culture \- We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally * Health Coverage \- Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family * Visual Benefit \- Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200\.000 COP for any visual health expenses * Life Insurance Plan \- We have partnered with MetLife to offer a full\-coverage Ife insurance plan. So, your family is covered, even if you are gone. * Medical Leave Coverage \- We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us * Professional Growth Opportunities \- We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally * Stock Option Purchase Plan \- As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization * Additional Income \- Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways * Community Benefit \- You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams! *Please note that even though you are applying for this position, you may be offered other projects to join within EPAM.* EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi\-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting\-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.