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Bilingual Customer Service & Appointment Coordinator (On-Site – Bogota)
**Location:** Bogota, Colombia (In\-Person Only) **Job Type:** Full\-Time (42 hours/week) **Languages Required:** Fluent English \& Spanish (spoken and written) **About the Role** We are a fast\-growing medical spa company based in the United States, and we are building an in\-house team in **bogota**. We are looking for reliable, professional, and friendly **bilingual customer service representatives** to work from our headquarters. This is an **on\-site, full\-time position** focused on customer service, appointment booking, lead follow\-up, and administrative support. **Work Schedule** * **42 hours per week** * **3 full shifts (open to close)** * **1 half\-day shift** * Fixed schedule once assigned * Weekend availability may be required **ResponsibilitiesCustomer Service (Existing Members)** * Answer inbound calls, texts, and messages * Help clients book, reschedule, and confirm appointments * Answer questions about services, memberships, and payments * Provide a friendly, professional experience at all times * Follow up with clients who missed appointments or need support **Lead Follow\-Up (Sales Support)** * Call and text new leads from our marketing campaigns * Answer questions and help leads book their first appointment * Follow scripts and booking guidelines * Update lead status accurately in our CRM system **Administrative Tasks** * Update client notes and records * Assist spa managers with daily admin tasks * Handle basic reporting and task follow\-ups * Support multiple spa locations remotely **Requirements** * **Fluent English and Spanish (required)** * Strong phone and text communication skills * Professional, calm, and friendly attitude * Comfortable making outbound calls * Good computer skills and fast typing * Organized and detail\-oriented * Able to work on\-site in Medellín * Customer service, call center, or sales experience is a plus **Compensation** * **$800 USD base salary per month** * **Up to $400 USD in performance bonuses** * Total potential: **up to $1,200 USD/month** * Bonuses based on: * Booking performance * Attendance \& reliability * Quality of customer interactions * Performance raises after 6 months **What We Offer** * Stable, long\-term employment * Clear systems, scripts, and training * Growth opportunities within the company * Professional work environment * Work with a U.S.\-based brand without night shifts * Paid training Job Types: Full\-time, Commission Work Location: In person Expected Start Date: 05/01/2026
Cra. 4 # 109-83, Usaquén, Bogotá, D.C., Bogotá, Bogotá, D.C., Colombia
COP 800/month
Indeed
Housekeeping Manager / Head Housekeeper
### **About Yurbban Hospitality Group** At Yurbban, we don’t just offer accommodation—we **create memorable moments**. We are a heartfelt hotel group where hospitality, sustainability, and authenticity go hand in hand. What drives us is delighting our guests, doing things right, and enjoying the process. ### **Our Essence** **WOW, CONSCIOUS, HONEST, PASSION, and TEAM** are far more than words: We love innovating, we care deeply for people and the planet, we act with transparency, we give 100% to every challenge, and above all, we work together to achieve our goals. ### **Why Join Us** Joining Yurbban means growing within an environment where ideas matter and positive energy is palpable. We operate hotels and restaurants in **Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá**, driven by a clear purpose: to make every experience unique. ### **What We Offer** * Competitive salary aligned with position and experience. * Growth opportunities within our expanding group, supported by a personalized career development plan. * Continuous training through Yurbban Academy. * A workplace where professionalism and a great atmosphere coexist. * Quarterly after-work events and team-building activities. * 15 days of paid vacation + your birthday off. * Discounts across all national and international Yurbban properties—for you and your family. ### **We Are Looking For: Housekeeping Manager / Head Housekeeper** As **Housekeeping Manager / Head Housekeeper at The Spot Chía**, you will be responsible for supervising and coordinating cleaning and room readiness activities across guest rooms, public areas, and service zones—ensuring strict adherence to Yurbban’s quality, hygiene, and presentation standards. You will lead the housekeeping team, manage shift and task assignments, oversee linen, amenity, and cleaning supply inventories, and coordinate closely with front office, maintenance, and operations teams to guarantee optimal guest experiences and efficient resource utilization. #### **Key Responsibilities:** * Supervise room and public area cleaning and presentation, ensuring compliance with quality standards. * Coordinate and assign tasks and shifts to housekeeping staff. * Monitor inventories of linens, amenities, and cleaning supplies. * Inspect rooms and report maintenance issues. * Coordinate operational priorities with front office and operations teams. * Prepare daily room status reports and support quality audits. * Address special guest requests and ensure a consistently positive guest experience. * Coordinate deep cleans and special cleans (check-out, maintenance, events). **Requirements:** * High school diploma or equivalent. + Minimum of **2 years’ experience** in similar roles (Head Housekeeper or Housekeeping Supervisor), preferably in hotels or aparthotels. + Knowledge of cleaning techniques, linen control, supply management, and hotel quality standards. + Leadership ability, strong organizational skills, and attention to detail. + Service-oriented attitude, responsibility, and discretion. + Availability to work rotating shifts, weekends, and holidays. + **Residency in Chía or nearby municipalities** (Cajicá, Cota, Zipaquirá, or surrounding areas). **Contract Type**: Indefinite-term contract. 7:30 AM – 3:50 PM, including 1-hour lunch break Monday to Saturday, plus two Sundays per month **Schedule: Monday to Saturday**: (7:30 AM – 3:50 PM, including 1-hour lunch break) and two Sundays per month. *Rotating weekend shifts every six weeks.* **Salary**: COP $2,500,000 We’re not looking for perfection—we seek commitment, authenticity, and genuine passion for the industry. If you want to be part of a unique experience where each day brings the opportunity to positively impact people’s lives, **apply now!** ***Join Yurbban Hospitality Group and help create unforgettable experiences for our guests!***
VW8M+M8 Chía, Cundinamarca, Colombia
COP 2,500/month
Indeed
Senior Mechanical Engineer
**Building on our past. Ready for the future** Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. **Note: Recruiter to copy a Job Description here.** For instructions on how to do this, please click this link or view the document \- " How to copy from a Word Document " located on the Taleo Support site under the section titled Quick Reference Guides . **Note: Recruiter to paste Qualifications/Requirements of the job here.****Moving forward together** We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law. We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values\-inspired culture that unlocks brilliance through belonging, connection and innovation. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change. * Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change. * And there's no barrier to your potential career success. * Ready for the future * Worley is a global professional services company of energy, chemicals and resources experts. * We partner with customers to deliver projects and create value over the life of their assets.
111411, Los Mártires, Bogotá, Colombia
Negotiable Salary
Indeed
Prospect Assistant Team Lead
**Who we are:** Third Way Health (www.thirdway.health) helps medical practices and healthcare organizations across the United States to improve the patient experience while reducing the administrative burden on practice owners and management. We enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. What unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. **About the position:** We are seeking a full\-time Assistant Team Lead for our Team. The Assistant Team Lead will support the Team Lead in various administrative and leadership tasks, ensuring efficient team operations and high\-quality client services. You will play a key role in supporting different aspects of operations including helping our clients and managing teams. **Responsibilities:** * Take patient calls and help patients to e.g., schedule appointments, navigate intake, etc. * Provide accurate, satisfactory answers to patients’ queries and concerns * De\-escalate situations involving dissatisfied patients, offering patient assistance and support * Contact patients to inform them about available test results or remind them about upcoming events in their care plan (e.g., annual wellness visit) * Guide patients through navigating the practice website and or troubleshooting the member/patient app * Assist the Team Lead in guiding and managing the Members team * Provide recommendations and support for allocating team resources effectively to practices/patients as directed by the Team Lead * Assist in monitoring team goals and performance measures * Participate in evaluating the quality of services provided by the team * Ensure patient satisfaction scores meet required levels * Provide training and support during service migration for new hires, as needed * Offer call support to other team members in the absence of the Team Lead * Update process documentation, as needed * Manage if the Team Lead is not available **Required skills and qualifications:** * Expertise in healthcare (US healthcare sector experience; does not need to be a nurse or doctor) and managing call center operations * Strong communication skills, both written and verbal (candidates must be fluent in English and Spanish, C1 or above preferred) * Expertise with telephony and CRM systems, ideally Salesforce * Ability to motivate and empower others * Excellent conflict resolution and facilitation skills * Strong time management and organizational skills * Adaptability and flexibility * Comfortable working in fast\-paced environments * Excellent troubleshooting skill
Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia
Negotiable Salary
Indeed
Jr. HR Analyst
Bogota, Colombia \| Full time \| Hybrid \| R1513417 IQVIA is a global leader in healthcare analytics, technology, and clinical research. We help improve patient outcomes through innovation and collaboration. Here, you’ll work with cutting\-edge tools, learn continuously, and make an impact worldwide.**Why Work for IQVIA?*** Global impact on healthcare * Career growth and learning opportunities * Inclusive, collaborative culture * Innovation at scale **Job Overview** Provide HR operational and administrative support for Chile and other markets, ensuring compliance, accuracy, and excellent customer service. Act as the first point of contact for HR\-related inquiries and processes.**Key Responsibilities*** Maintain HR data in our system and ensure compliance with SOPs and SLAs. * Support onboarding and offboarding processes, including contracts, background checks, and file maintenance. * Assist with employment legislation, compliance, HR systems, and reporting. * Deliver portions of new employee orientation under guidance. * Respond to HR inquiries via phone, email, and case management system; escalate issues as needed. * Participate in audits, process improvements, and team projects. * Closely collaborate with Talent Acquisition, HR Business to ensure smooth HR processes. **Requirements*** Bachelor’s degree in administrative careers * Advanced English level * Around 1 year of experience in HR processes, preferred * Strong communication and customer service skills * Detail\-oriented with accurate data entry * Availability to work from the office 3 to 4x/week. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
111411, Los Mártires, Bogotá, Colombia
Negotiable Salary
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