Help Desk Agent with Experience and Disability Certification

Description

Job Summary: We are seeking Help Desk Agents passionate about technology and customer service to grow in a dynamic and innovative environment. Key Highlights: 1. Provide technical support and manage technological incidents 2. Ensure an excellent customer service experience 3. Opportunity for professional development in a dynamic environment At SONDA, we believe in diversity. We especially invite people with disabilities to apply and join our team. Apply now and be part of the change powered by technology! · Experience the SONDA journey and transform your career! Are you passionate about technology and customer service? This is your opportunity to grow in a dynamic, innovative environment with great development potential. We are looking for Help Desk Agents who want to learn, contribute, and evolve professionally. What will you do? Provide technical support to users via phone and email Manage and resolve technological incidents Ensure an excellent customer service experience What are we looking for? Technical or technological degree in systems, networks, or related fields Minimum 1 year of experience in support and customer service Strong communication and writing skills Conditions: On-site mode: Fontibón Free Trade Zone Schedule: Rotating shifts, 7x24 Contract type: Indefinite-term Possession of the disability certificate issued by the Ministry of Health and Social Protection. -Requirements- Minimum education: University / Technical program 1 year of experience People with disabilities: Yes Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante, help, assistance