Nocaima Customer Service - Call Center Job Listings

Call Center Sales Representative - Colombia64960650590979120

Indeed

Call Center Sales Representative - Colombia

We are looking for professionals to work in our Call Center, assisting the insured customers of the insurance companies that Autoglass serves. Often, you will be our customer’s first point of contact; therefore, if you have a solution-oriented, empathetic, and customer satisfaction-focused attitude, this is the place for you! Join us! **Responsibilities and Duties** Answer customer calls with a smile in your voice; Log all calls made in our system; Follow up on pending calls; Direct insured customers to our stores for appropriate assistance; Conduct post-service follow-up investigations. **Requirements and Qualifications** You must have: Completed high school; Availability to work on a 6x1 shift schedule (afternoon/night); Strong verbal and written communication skills; Natural aptitude and enthusiasm for customer service; We value candidates who have completed or are pursuing higher education. Register now and become part of the team that is \#proud to be Autoglass. **Additional Information** What does Autoglass offer? To support your daily routine: Transportation allowance; Meal or Food voucher. At Christmas, we send you a generously filled gift basket; Opportunity to work and exchange knowledge daily with an outstanding, welcoming team; For career development: Career path with multiple growth opportunities; Feedback and development culture; Training and access to Autoglass’s Corporate Education Center; A highly collaborative and challenging work environment. At Autoglass, you’ll find growth opportunities and a strong culture of innovation and continuous improvement! To enhance your in-office workday: Breakfast and afternoon snack; **You’ve probably already heard of Autoglass and Maxpar, right?** We are a group of companies operating in two business areas: providing services to the insurance market, and selling automotive glass and parts to consumers, repair shops, and retailers. **But what have you heard about our Call Center?** Currently, we have over 4,000 employees across diverse areas of the company. Our Call Center is structured into three units: Customer Service Center, Sales Center, and New Business Unit. At the Customer Service Center, our focus is receiving insured customers’ requests and assisting them in resolving their issues. At the Sales Center, our purpose is to conduct negotiations through proactive outreach to our retail and wholesale customers. In the New Business Unit, we prospect new clients and sell our technological products. A solid structure, isn’t it? But it’s not only about departments—we also have a dedicated physical area exclusively for our agents. Moreover, our mission is to deliver high-quality service and become a benchmark in everything we commit to doing; to achieve this, we continuously train our team with specialized programs. **If you seek new challenges, are passionate about goals and results, focused on career development, innovation, and continuous improvement, this is where you belong!**

Cl. 9ª #16-37, Funza, Cundinamarca, Colombia

Customer Service Advisor64684127698691121

Indeed

Customer Service Advisor

Smartchoice SAS is seeking a Customer Service Advisor to join our team in Chía. If you are a proactive individual with excellent communication skills and a passion for helping others, this is your opportunity. We are looking for a customer-oriented profile capable of addressing inquiries and providing efficient, friendly, and effective solutions to our customers. Responsibilities: Answer and manage customer inquiries via telephone calls, emails, and online chat. Provide quick and effective solutions to customer questions, complaints, or requests. Conduct follow-ups to ensure customer satisfaction. Resolve issues effectively while adhering to the company’s established quality standards. Meet performance objectives and goals related to customer service. Requirements: Previous experience in customer service or call center roles (preferred). Proficiency in technological tools (computer, CRM applications, etc.). Clear and effective verbal and written communication skills. Proactive attitude and problem-solving orientation. Ability to adapt to a fast-paced environment. We offer: Ongoing training. Opportunities for professional growth and development. A dynamic and friendly work environment. If you meet these qualifications, apply now! Please send your resume to desarrollo.humano@smartchoice.com and talento.humano@smartchoiceco.com We look forward to meeting you soon! Please note: Only candidates who meet the required experience and knowledge should apply. Thank you. Position type: Full-time

VW8M+M8 Chía, Cundinamarca, Colombia

Customer Service Call Center Agent64290088160129122

Indeed

Customer Service Call Center Agent

Join our team! A leading company is looking for a Customer Experience Specialist to ensure a positive and satisfactory interaction in every contact with our customers, thereby strengthening their perception and loyalty towards the company. **Responsibilities:** * Handle customer tickets, emails, and requests. * Provide detailed advice on the services offered by the company. * Work closely with customers to understand their specific needs regarding communication services. * Efficiently coordinate and manage customer requests to ensure accurate and timely service delivery, maintaining records in our customer service software. * Review attached documentation according to established parameters. * Maintain exceptional customer service through appropriate language and assertive communication. * Actively contribute to report development by providing accurate and relevant data. **Requirements:** * Minimum of 2 years of previous experience in call centers, customer service, or similar roles. * Excellent communication skills. * Ability to work collaboratively within a team. * Detail-oriented and capable of handling multiple tasks. * Basic knowledge of computer tools. Location: Chía, Cundinamarca. Contract: Indefinite term. Salary: Negotiable. Position type: Full-time

VW8M+M8 Chía, Cundinamarca, Colombia

English Instructor - Remote Nationwide Colombia64146204148995123

Indeed

English Instructor - Remote Nationwide Colombia

**English Instructor \- Remote Nationwide** Join our team as a LATAM English Instructor and become part of a unique educational experience where teaching is lived with passion and dynamism. Availability \- Full time: Availability Monday to Friday from 5:00am to 10:00am and 5:00pm to 12:00am \& Saturdays from 7:00am to 4:30pm. Average of 30 lessons per week. \- Part Time PM: Availability Monday to Friday from 3:00pm to 12:00am and 7:00am to 4:30pm. Average of 20 lessons per week. This is an opportunity to grow professionally in a multicultural and challenging environment where every day is a learning adventure. Don't miss out—apply now! **Requirements:** * Technical, technological, student or high school graduate with knowledge in teaching English or other languages * Native or B2/C1 level * Experience in lesson planning and material adaptation * Ability to continuously assess student progress **Education level:** * Completed high school, technical or technological program with prior experience * University students from the 6th semester onward with instructor experience * Professionals with degree, no experience (competencies will be validated) Job type: Full-time, Part-time Scheduled hours: 22 per week

VW8M+M8 Chía, Cundinamarca, Colombia

Indeed

Financial Director

Are you a strategic leader with financial vision and passion for operational excellence? At CYC TRADING, we are looking for a Financial Director to drive the stability and growth of our company, leading with integrity, accuracy, and commitment. Position Objective To direct, control, and coordinate all accounting, tax, and treasury activities, ensuring a solid financial structure aligned with the organization's strategic objectives. What we are looking for: * Degree in Accounting * +3 years of experience in financial management, preferably in manufacturing companies. * Knowledge of NIIF, taxation, ERP SIESA handling, and production costs. * Skills in leadership, analysis, teamwork, self-discipline, and precision. Location: Cota, Cundinamarca Salary: 3 to 4 minimum monthly legal salaries Schedule: Monday to Friday Main Responsibilities: \* Supervise accounting processes under local and international standards (NIIF) \* Prepare and file tax returns (VAT, Income Tax, ICA) \* Coordinate monthly accounting closings and bank reconciliations \* Generate financial reports, cash flow statements, and management indicators \* Lead budget planning and expense control \* Handle requests from external entities (DIAN, Supersociedades, DANE, banks) \* Sign financial statements and certifications \* Ensure compliance with tax, legal, and information security policies \* Prepare documentation for audits, official surveys, and credit applications If you are ready to lead the finance area of a growing company, we want to meet you! Apply via email to gestionh@cyctrading.com or share this opportunity with someone who matches the profile. Position type: Full-time, Permanent

RVM8+8M Tenjo, Cundinamarca, Colombia

COP 3-4/hour

Indeed

On-site Support Agent

Job Description **Hiring in progress!** We are looking for talent to join the Indra Group team **We are looking for a:** * On-site Support Agent ready to join our mission **Requirements:** * Technician or Technologist in Systems or related fields. * One (1\) year of experience, with knowledge in **Support for Laptops, PCs, Printers, Scanners, Antivirus, Remote Management Systems.** * **Knowledge in operation of ITSM incident management tools.** * **Familiarity with ITIL methodology concepts.** * **Knowledge of Windows, Mac and office applications.** **We seek individuals who share our values:** * Innovation, Trust, Connection, Anticipation. **We offer:** * People-centered culture. * Personal and professional development and purpose-driven projects. * Training curriculum. * frmeasures (family-responsible company). * The backing of a company recognized as Great Place to Work. **Working Conditions:** * Location: Madrid or surrounding areas. * Work Mode: On-site. * Contract Type: Permanent. * Salary: Negotiable according to experience. * Working Hours: Monday to Friday from 8:00 am to 6:00 pm with accessibility. Apply now and join the Core! Ready to build your future and connect lives with us? \#IndraAtTheCore \#VacanteTech \#CulturaIndra \#InnovaciónEnMarcha This job posting is published under the exclusive ownership of ticjob.co Apply now We are a global technology, innovation and talent company, leader in high-value-added solutions and services for the Transport and Traffic, Energy and Industry, Public Administration and Health, Financial Services, Security and Defense and Telecommunications sectors. Indra operates in over 118 countries and has more than 45\.000 professionals worldwide, in Colombia more than 4\.500 who are focused on developing innovative solutions that meet the needs of the most demanding customers. With extensive experience in searching and selecting professionals, guaranteeing the best skills and personal values. With a proprietary project development methodology, based on international standards and consultants with proven solid experience in their respective specialties. view all \>

Cl. 6 # 12-22, La Pincha, Madrid, Cundinamarca, Colombia

Sales Executive for Telecommunications64144787052545126

Indeed

Sales Executive for Telecommunications

Leading company in telecommunications solutions, we are looking for a **Sales Executive** with experience in sales and customer service to corporate clients, to join our sales team. **Main responsibilities:** * Perform sales management through inbound and outbound calls. * Promote, advise, and sell VOIP telephony, landline services, and corporate solutions. * Identify customer needs and provide customized value proposals. * Conduct follow-up, customer retention, and deal closing. * Manage information in CRM and ensure campaign updates. * Meet performance indicators (KPIs) and established sales targets. **Required profile:** * Minimum of 1 year of experience in telephone sales within the telecommunications sector. * Knowledge of corporate portfolios and services such as VOIP, number portability, retention, or upselling. * Skills in persuasive communication, negotiation, and objection handling. * Results-oriented, resilient, and able to work under pressure. * Proficiency in CRM and customer management tools. **We offer:** * Fixed-term contract \[define: fixed/indefinite/project-based]. * Competitive base salary \+ uncapped commissions. * Allowances and corporate benefits. * Ongoing training in products and sales strategies. * Opportunities for growth within the company. Job type: Full-time

VW8M+M8 Chía, Cundinamarca, Colombia

COLLECTION EXECUTIVE WITH AND WITHOUT EXPERIENCE.64144783303170127

Indeed

COLLECTION EXECUTIVE WITH AND WITHOUT EXPERIENCE.

Important company in the debt collection sector in Bogotá is looking for collection executives with the following requirements: Experience in call center, collections, sales, customer service and/or related fields. Basic knowledge of Excel. Multitasking ability. Important: quick learning aptitude and proficiency with applications. Must reside in Bogotá to facilitate mobility. 100% on-site work. Working hours: Monday to Friday 7:00 am to 4:00 pm Monday to Friday 8:00 am to 5:00 pm Monday to Friday 9:00 am to 6:00 pm Saturdays 8:00 am to 12:00 pm Saturdays 9:00 am to 1:00 pm Saturdays 10:00 am to 2:00 pm Saturdays 11:00 am to 3:00 pm Saturdays with rotating shifts. Any shift may be assigned during the month or a fixed one established. Employment type: Fixed-term contract for 2 months + statutory benefits Salary: $1,423,500 basic salary + transportation allowance + commission (representation expenses) based on goal achievement, uncapped!! Individuals with excellent performance receive good commissions. Depending on achievement of collection targets, the fixed-term contract will be renewed or eligibility for an indefinite-term contract will be evaluated. Excellent personal presentation. Position type: Full-time Position type: Full-time Application questions: * From 1 to 10, how would you rate your learning ability? * From 1 to 10, how would you rate your communication skills? Expected start date: 09/15/2025

67P7PV82+M2

COP 1,423,500/year

Indeed

CALL CENTER AGENT

Join the Merpes team! A company focused on the commercial area is looking for a **Call Center Agent** to join its team. Your main responsibilities will include: Sales and customer service, administrative management through the channels established by the company, sales experience, follow-up on customer cases, providing proactive and effective support, handling PQRS, and experience with office tools. What do you need to be the right candidate? · Be a technical, technological professional or university student in administrative fields · Minimum of (6) months of experience in call centers · Intermediate level of Excel skills, including pivot tables, formulas, and databases What is our offer for this position? · You will have a fixed-term contract · Our work schedule will be Monday to Friday (8:00 am – 5:00 pm), working one Saturday per month (8:00 am - 2:00 pm) · Your workplace will be located at Autopista Medellín-vía Siberia K.m 2.5, complejo logístico industrial y comercial CLIC80 Bodega 23, Cota, Cundinamarca · Minimum legal salary + social benefits + uncapped commissions If you match the profile, don't hesitate to apply and send your resume so we can contact you. You can write to this number: 3154118353 or email seleccion@grupomerpes.com. Job type: Full-time

RVM8+8M Tenjo, Cundinamarca, Colombia

Customer Service Assistant63838716474241129

Indeed

Customer Service Assistant

Refurbi Colombia S.A.S., a company dedicated to the sale and refurbishment of electronic devices, is looking for a Customer Service Assistant to strengthen its customer support team and ensure the best experience for our customers. **Location:** Funza, Cundinamarca **Contract type:** Indefinite term **Working hours:** Monday to Friday from 8:00 a.m. to 5:00 p.m., plus two Saturdays per month **Monthly salary:** * $1\.450\.000 * Legal transportation allowance $200\.000 * Extra-legal bonus of $90\.000 **Main responsibilities:** * Promptly and effectively handle customer requests, complaints, and claims. * Provide clear and accurate information about the products and services offered by the company. * Follow up on cases until satisfactory resolution. * Contribute to the continuous improvement of customer service processes. **Requirements:** * Education: High school graduate, technical or technological degree in administrative, commercial, or related fields. * Minimum of 6 months of experience in customer service, through in-person or virtual channels. * Basic knowledge of office software tools. * Strong communication, customer service, and teamwork skills. If you meet the profile and want to become part of a company committed to quality and customer satisfaction. Type of position: Full-time

Cl. 9ª #16-37, Funza, Cundinamarca, Colombia

COP 1,450,000/year

Indeed

Legal Case Manager

**Company Description** *The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land.* **Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty** **Job Description** Job Description We are seeking a Case Manager to support our attorneys by managing a caseload of personal injury claims and acting as a key point of contact for clients. The Senior Case Manager will guide clients through the claims process, collaborate closely with providers and insurance companies, and ensure cases move efficiently from intake through settlement or litigation. This role requires a detail\-oriented and client\-focused professional with deep knowledge of personal injury cases. **Key Responsibilities** **Client Communication:** * Serve as the primary point of contact for clients, guiding them through the claims process and ensuring they feel supported at each stage. * Present and explain initial settlement offers to clients, providing recommendations on next steps. * Educate clients about additional medical treatments (e.g., injections, surgeries, TBI treatment) and legal procedures, such as filing lawsuits. * Maintain bi\-weekly proactive communication with clients and ensure all inquiries are addressed within 24 hours. **Case Management \& Documentation:** * Manage the full lifecycle of personal injury cases, including intake, negotiations, resolution, and post\-settlement tasks. * Accurately maintain and update client files, records, and case notes in Litify to ensure seamless case progression. * Track and log demands, offers, and client authority, ensuring proper documentation throughout the negotiation process. * Ensure timely case resolutions while prioritizing client satisfaction and attention to detail. **Insurance \& Provider Coordination:** * Follow up with insurance companies to obtain timely responses to settlement demands and negotiate under attorney supervision. * Verify insurance coverage details (UM, PIP, BI) and request necessary documents from insurers. * Communicate with medical providers to gather treatment estimates, lien information, and outstanding balances. * Coordinate with providers and attorneys to support mediation and case settlement processes. **Operational Support:** * Prepare mediation summaries, global settlement documents, and related case materials. * Conduct weekly audits to ensure all case files are current and compliant. * Draft and file lawsuits or dismissals under attorney guidance, ensuring accuracy and timeliness. * Review surgical case files and related documentation prior to client procedures. **Qualifications** * Strong understanding of the Bodily Injury Claims process, including insurance and medical provider coordination. * Proficiency in Litify or similar legal case management systems. * Bilingual in English and Spanish. * Excellent organizational skills, with the ability to prioritize and multitask. * Strong written and verbal communication skills. * Ability to work collaboratively in a team\-focused environment. **Additional Information** Candidate must have the following work at home settings minimum to work: * **Computer:** + Windows: Windows 10, Intel i5 (8th Gen\+) or 2ghz and 8 cores, 16 GB RAM, 256 GB SSD + Mac: macOS 11 (Big Sur\+), Apple M1 or Intel i5, 8 GB RAM, 256 GB SSD + Display: Full HD (1920x1080\) * **Network:** + Connection: Wired Ethernet preferred; 5 GHz Wi\-Fi acceptable + Internet Speed: 30 Mbps download, 15 Mbps upload + Latency: Under 100 m. * **Other:** + Noise\-canceling headset Preferably with a 3\.5mm connection. + 720p webcam for meetings, huddles and trainings.

QM28+2M Bojacá, Cundinamarca, Colombia

Indeed

Production Worker

Important company dedicated to the manufacturing and distribution of rubber and metal parts and components for automobiles and industry in general, located in Mosquera, Cundinamarca. Requires male production workers to join its team to perform tasks in various manufacturing processes; no experience required. \* Vulcanization \* Assembly \* Lathe operation \* Die cutting \* Product finishing and others. The hired person must follow procedures, instructions, parameters, and control plans. Direct hiring by the company. Salary: $1\.423\.500 \+ statutory benefits \+ surcharges or overtime pay. Full-time availability required from Monday to Saturday, and holidays if necessary. Job type: Full time

Cra. 5 #3-7, Mosquera, Cundinamarca, Colombia

COP 1,423,500/year