**Join YEL Solutions, a leader in IT Outsourcing with over 20 years of experience**, delivering services across Latam thanks to the commitment of every individual who forms part of our team. **Join YEL Solutions, a leader in IT Outsourcing with over 20 years of experience**, delivering services across LATAM thanks to the commitment of every individual who forms part of our team. We are looking for a **Functional IT Analyst** to join our team. Remote/Hybrid Colombia, Bogotá Monday to Friday, 9 AM to 6 PM We seek to add to our team a professional in a strategic role who will serve as the bridge between business and technology — a key position for **translating business needs into clear functional requirements**, ensuring technological solutions align with strategic objectives. What will your responsibilities be in this role? * Analyze and document processes; design flowcharts and use cases (UML, BPMN). * Coordinate meetings with stakeholders and facilitate communication across departments. * Manage requirement changes throughout the project lifecycle. * Collaborate in defining product processes and functionalities. * Manage and conduct requirements elicitation and translate them into functional specifications. * The ideal candidate must possess in-depth knowledge of business processes (Finance, Logistics, HR, etc.) and analysis methodologies. **What will you do in this role?** * Translate business needs into clear functional requirements: **analyze, document, and manage functional and non-functional requirements** for software projects. * Design **flowcharts, use cases, and functional specifications**, using standards such as **UML and BPMN**. * Coordinate meetings with **stakeholders** and facilitate communication between business and development teams. * **Prioritize and manage requirement changes** throughout the project lifecycle. * Collaborate in defining **product processes and functionalities**. **What we’re looking for in you** * **Proven experience (3+ years)** as a Functional Analyst, Business Analyst, or similar role in IT projects. * Knowledge of process modeling and diagramming tools (Visio, Lucidchart). * Familiarity with Agile methodologies and tools such as Jira, Trello, Confluence. * Strong **effective communication**, analytical, and teamwork skills. * Desirable: experience with web and mobile applications, specifically in **requirements elicitation for web and mobile applications**. Desirable: Advanced spoken English (80%). Must be able to hold a conversation in English. **Why choose YEL Solutions? Because we offer:** * **Flexible work model:** remote / hybrid. * **Working hours:** Monday to Friday, 9 AM to 6 PM. * **Competitive salary + corporate benefits**. * **Benefits exceeding statutory requirements**. * Direct employment under YEL’s payroll. \#FunctionalITAnalyst, \#BusinessAnalyst, \#UML, BPMN; \#Jira, Confluence, Trello; \#RequirementsElicitation; \#ProcessModeling; \#WebAndMobileApplications * **Benefits exceeding statutory requirements**. * Direct employment under YEL’s payroll. * Opportunity to work on regional projects with multidisciplinary teams. **Apply now and connect your expertise with technological innovation!** Become part of a company that values talent and fosters professional growth. Job type: Full-time, Indefinite term Application question(s): * Indicate the area where you live/reside. * What is your gross remuneration in Colombian pesos (before tax deductions)? Education: * Incomplete or ongoing bachelor’s degree (Desirable) Experience: * Process or functional analysis: 1 year (Desirable) Language: * English (Desirable)