Responsibilities: * Attend to and manage customer requests, providing timely solutions. * Prepare quotations and follow up on orders, ensuring agile and accurate service. * Coordinate import orders and verify stock availability. * Record updates in internal systems and keep the customer informed throughout the process. * Ensure traceability and compliance with commercial policies. Requirements: * Completed secondary education. * Proven experience in customer service and/or commercial areas. * Proficiency in management tools (CRM, Excel, Windows). * Strong communication, collaboration, and problem-solving skills. * Basic English (not mandatory). We offer: * Monthly salary of $3.000.000 COP * Statutory benefits * Indefinite contract * Life insurance * Health plan * Employee assistance program If you are passionate about customer service, have a commercial focus, and desire to grow, apply now and become part of our team! AMMEGA is a global company present in 40 countries. We value our employees, customers, and entrepreneurship, acting in an agile and responsible manner. Our mission and culture of continuous improvement form the foundation of a sustainable business, highly appreciated by our customers. Ammega's businesses provide high-quality conveyor belt solutions for 20 different industries, including global logistics, food production, gym equipment, appliances, and power generation.