**It's fun to work in a company where people truly BELIEVE in what they're doing!** ### **You will be responsible for overseeing the planning, control, and detailed logistics operations with Customers, including preparation, verification, review, product deliveries, and documentation, ensuring customer satisfaction efficiently and effectively while meeting management indicators.** ### **Responsibilities:** * ### **Completing statistics on appointment compliance and customer service, as well as responding to customer inquiries, complaints, claims, and suggestions (PQRS).** * ### **Document verification, cross-checking customer shipping documents and product intake data, and managing loss control.** * ### **Monitoring operational updates during shifts, including cold storage systems and operational tools, with operational staff.** ### **Education:** * ### **Technical, technological, or professional degree in Logistics Management, Natural Resources Management, Supply Chain Logistics Development, Business Logistics, Industrial Engineering, or administrative, logistics, or related fields.** ### **Experience:** * ### **1 year of experience in logistics or production roles.** ### **Skills:** * ### **Customer Orientation** * ### **Teamwork** * ### **Quality Focus** * ### **Adaptability** * ### **Assertive Communication** * ### **People Management** If you like wild growth and working with collaboration, enthusiastic over\-achievers, you'll enjoy your career with us! It is part of our values and code of conduct at Emergent Cold to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Emergent Cold will provide reasonable accommodations for qualified individuals with disabilities.