Help Desk Technician

Description

Job Summary: We are seeking a help desk technician passionate about configuring, implementing, and optimizing hardware and software solutions, ensuring technical quality and project delivery. Key Highlights: 1. Hardware and software solution configuration and implementation. 2. Handling of requests and migration of technological services. 3. Dynamic role focused on problem resolution. Are you passionate about configuring, implementing, and optimizing hardware and software solutions? At MPS Mayorista de Colombia, we are looking for a help desk technician. If you are a final-semester student or graduate in Systems Engineering, Telecommunications, Computer Science, or related fields, this opportunity is for you! Your role involves handling requests and implementing technological services (software/hardware configuration and migrations), ensuring technical quality and adherence to project timelines. Prior experience in similar roles is required, with knowledge of operating systems, networks, and hardware. We seek a communicative individual with strong problem-solving skills. Experience: At least 1 year in technical support. Knowledge: Operating systems (Windows, macOS), networks, printers, peripherals, and ticket management tools. Competencies: Clear communication, customer orientation, ability to work under pressure, proactive attitude, and problem-solving skills . -Requirements- Minimum education: University / Professional degree 1 year of experience Knowledge: Hardware, Computer Science, Systems Engineering, Help Desk, Operating Systems, Technical Support, Telecommunications Keywords: technologist, technician, tech, technician, technology, technology, technologist, help, assistance, counter, desk, exhibitor, exhibitor