Level 1 Support Analyst - Pereira

Description

Job Summary: Level 1 Support Analyst responsible for implementing and administering solutions on Windows and iOS devices, managing services such as G-Suite and Office 365, and possessing skills in problem diagnosis and resolution. Key Highlights: 1. Implementation and administration of solutions on Windows and iOS devices 2. Basic management of services such as G-Suite and Office 365 3. Ability to diagnose and implement solutions Microhome LTDA. is a company dedicated to marketing technological products and services for the private sector and government. We are currently seeking a Level 1 Support Analyst in the city of Pereira. Main responsibilities: Implementation and administration of solutions on devices running Windows Enterprise, Windows Professional, and iOS operating systems. Configuration, operation, and basic management of services and platforms such as G-Suite, Office 365, GDD, and Office productivity software. Ability to apply diagnostic and solution implementation models to reported issues. Requirements: Technical or technological education in related fields. Minimum two years of experience in similar positions. Technical knowledge: Office 365, operating systems, hardware and software. Competencies: Responsibility and commitment. Customer service orientation. Ability to work independently. Organization and attention to detail. City: Pereira Employment type: Indefinite-term contract Salary: $1,800,000 + Bonus $100,000 + Full statutory benefits Working hours: Monday to Friday, on-site. -Requirements- Minimum education: University degree / Technological program 2 years of experience Keywords: analyst, support, apoyo, soporte