JOIN OUR TEAM TNC SOLUTIONS At TNC SOLUTIONS, we are seeking a Customer Service Assistant **with a focus on logistics**, ensuring compliance with operational procedures and legal requirements for transportation ports. Candidates must hold a technical or technological degree in port operations or logistics, or international trade, and have at least one year of relevant experience. **Responsibilities:** * Prepare client entry and exit staffing reports. * Record EAD calls regarding pending orders due to inventory shortages. * Manage and report shelf-related incidents via telephone and email. * Resolve customer inquiries and/or complaints clearly and promptly. Requirements: * Basic knowledge of logistics * Customer service skills * Proficiency in office tools and logistics software (SAP, SIESA, Excel, Power BI) * Knowledge of inventory management Salary: COP $1,544,010 + transportation allowance + social benefits Contract: Direct employment with the company, indefinite term Schedule: Rotating shifts Monday through Saturday Please send your resume to 3148109642 and include the job title in your message Position type: Full-time