Technical Support Advisor

Description

Job Summary: We are seeking a technician, technologist, or systems engineer for first-level support of fixed services, with experience in call center or in-person support. Key Highlights: 1. First-level support for fixed services (Internet, TV, telephony) 2. 44-hour weekly contract with rotating shifts 3. Paid initial training ONLY IF YOU EXCLUSIVELY MEET ALL THE REQUIREMENTS, CONTACT US AT * IMPORTANT\*· \*Requirements\* : Must be a technician, technologist, or systems engineer, or a student in early semesters of related programs Certified work experience (minimum 6 months) in call center or in-person support· · \*Opening of Claro Business Support Group SS 236761\*· Support for fixed services (Internet, TV, telephony); support focuses on first level, i.e., eliminating internal network filter issues and seeking solutions for the customer whenever possible during the first contact. **Availability to work:** Rotating shifts from Monday to Sunday between 6 AM and 4 PM (day off on weekends)· 44-HOUR WEEKLY CONTRACT Salary \+ Transportation allowance \+ Social benefits \+ Variable pay included in payroll Training starts April 22 \*15 days\* Training allowance of COP 15,000 per day. * In-person training\* To be confirmed· \*IN-PERSON WORK\* **Location CALI, Cl. 8a 42\-61, Los Cambulos · \*Requirements\* :** Must be a technician, technologist, or systems engineer, or a student in early semesters of related programs Certified work experience (minimum 6 months) in call center or in-person support. \-Requirements\- Minimum education: University / Technical program years of experienceKeywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologistONLY IF YOU EXCLUSIVELY MEET ALL THE REQUIREMENTS, CONTACT US AT * IMPORTANT\*· \*Requirements\* : Must be a technician, technologist, or systems engineer, or a student in early semesters of related programs Certified work experience (minimum 6 months) in call center or in-person support· · \*Opening of Claro Business Support Group SS 236761\*· Support for fixed services (Internet, TV, telephony); support focuses on first level, i.e., eliminating internal network filter issues and seeking solutions for the customer whenever possible during the first contact. **Availability to work:** Rotating shifts from Monday to Sunday between 6 AM and 4 PM (day off on weekends)· 44-HOUR WEEKLY CONTRACT Salary \+ Transportation allowance \+ Social benefits \+ Variable pay included in payroll Training starts April 22 \*15 days\* Training allowance of COP 15,000 per day. * In-person training\* To be confirmed· \*IN-PERSON WORK\* **Location CALI, Cl. 8a 42\-61, Los Cambulos · \*Requirements\* :** Must be a technician, technologist, or systems engineer, or a student in early semesters of related programs Certified work experience (minimum 6 months) in call center or in-person support. \> \-Requirements\- Minimum education: University / Technical program years of experienceKeywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist