Collections Assistant

Description

Position Summary: We are seeking experienced portfolio/collections managers (call center) for debt recovery processes, collections management, and cash collection, ensuring customer loyalty and satisfaction. Key Highlights: 1. Excellent team environment 2. Job stability 3. Performance-based bonuses We require experienced portfolio/collections managers (call center) for your team. You will manage debt recovery processes including preventive, pre-legal, and written-off collections; as well as collections and cash collection activities for various entities. Strong negotiation skills, assertive communication, expressive fluency, and a service-oriented mindset are essential. Familiarity with basic concepts such as written-off debt, salary garnishments, etc., is required. Responsibilities: Execute collections and cash collection processes via telephone or virtual contact to monitor and control customer payments, enabling continuous cash flow for the company while ensuring customer loyalty and satisfaction. We offer an excellent team environment, job stability, and performance-based bonuses. Highly competitive working conditions and compensation: direct employment contract with the company, minimum legal monthly wage (SMLV) + transportation allowance + performance-based bonuses. Requirements Minimum education: High school diploma / Secondary education 1 year of experience Employment type: Full-time, indefinite-term Work location: On-site employment