Technical Support Advisor

Description

Job Summary: We are seeking a technician or engineer for first-level support of fixed services, focused on resolving customer issues. Key Highlights: 1. First-level support focused on fixed services. 2. Initial training provided. 3. 44-hour weekly contract. ONLY IF YOU EXCLUSIVELY MEET THE REQUIREMENTS, CONTACT VIA WHATSAPP 3238085352 *IMPORTANT* · *Requirements*:  Be a technician, technologist, systems engineer, or a student in early semesters of related programs.  Certified work experience (minimum 6 months) in call center or on-site support. · · *Claro Enterprise Support Group Opening SS 236761* · Support for fixed services (Internet, TV, telephony); support is first-level, i.e., internal network diagnostics and filtering, and resolution for the customer whenever possible during the initial contact. Availability to work: Rotating shifts from Monday to Sunday between 6 AM and 4 PM (day off on weekends) · 44-HOUR WEEKLY CONTRACT Salary + Transportation allowance + Social benefits + Variable paid on payroll Training starts April 22 *15 days*  Training allowance of COP 15,000 per day.  *In-person training* To be confirmed · *ON-SITE WORK* Cali Office, Cl. 8a 42-61, Los Cambulos · *Requirements*:  Be a technician, technologist, systems engineer, or a student in early semesters of related programs.  Certified work experience (minimum 6 months) in call center or on-site support. -Requirements- Minimum education: University / Technical program years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist