Quebradanegra Customer Service - Call Center Job Listings

Indeed

Financial Director

Are you a strategic leader with financial vision and passion for operational excellence? At CYC TRADING, we are looking for a Financial Director to drive the stability and growth of our company, leading with integrity, accuracy, and commitment. Position Objective To direct, control, and coordinate all accounting, tax, and treasury activities, ensuring a solid financial structure aligned with the organization's strategic objectives. What we are looking for: * Degree in Accounting * +3 years of experience in financial management, preferably in manufacturing companies. * Knowledge of NIIF, taxation, ERP SIESA handling, and production costs. * Skills in leadership, analysis, teamwork, self-discipline, and precision. Location: Cota, Cundinamarca Salary: 3 to 4 minimum monthly legal salaries Schedule: Monday to Friday Main Responsibilities: \* Supervise accounting processes under local and international standards (NIIF) \* Prepare and file tax returns (VAT, Income Tax, ICA) \* Coordinate monthly accounting closings and bank reconciliations \* Generate financial reports, cash flow statements, and management indicators \* Lead budget planning and expense control \* Handle requests from external entities (DIAN, Supersociedades, DANE, banks) \* Sign financial statements and certifications \* Ensure compliance with tax, legal, and information security policies \* Prepare documentation for audits, official surveys, and credit applications If you are ready to lead the finance area of a growing company, we want to meet you! Apply via email to gestionh@cyctrading.com or share this opportunity with someone who matches the profile. Position type: Full-time, Permanent

RVM8+8M Tenjo, Cundinamarca, Colombia

COP 3-4/hour

Indeed

On-site Support Agent

Job Description **Hiring in progress!** We are looking for talent to join the Indra Group team **We are looking for a:** * On-site Support Agent ready to join our mission **Requirements:** * Technician or Technologist in Systems or related fields. * One (1\) year of experience, with knowledge in **Support for Laptops, PCs, Printers, Scanners, Antivirus, Remote Management Systems.** * **Knowledge in operation of ITSM incident management tools.** * **Familiarity with ITIL methodology concepts.** * **Knowledge of Windows, Mac and office applications.** **We seek individuals who share our values:** * Innovation, Trust, Connection, Anticipation. **We offer:** * People-centered culture. * Personal and professional development and purpose-driven projects. * Training curriculum. * frmeasures (family-responsible company). * The backing of a company recognized as Great Place to Work. **Working Conditions:** * Location: Madrid or surrounding areas. * Work Mode: On-site. * Contract Type: Permanent. * Salary: Negotiable according to experience. * Working Hours: Monday to Friday from 8:00 am to 6:00 pm with accessibility. Apply now and join the Core! Ready to build your future and connect lives with us? \#IndraAtTheCore \#VacanteTech \#CulturaIndra \#InnovaciónEnMarcha This job posting is published under the exclusive ownership of ticjob.co Apply now We are a global technology, innovation and talent company, leader in high-value-added solutions and services for the Transport and Traffic, Energy and Industry, Public Administration and Health, Financial Services, Security and Defense and Telecommunications sectors. Indra operates in over 118 countries and has more than 45\.000 professionals worldwide, in Colombia more than 4\.500 who are focused on developing innovative solutions that meet the needs of the most demanding customers. With extensive experience in searching and selecting professionals, guaranteeing the best skills and personal values. With a proprietary project development methodology, based on international standards and consultants with proven solid experience in their respective specialties. view all \>

Cl. 6 # 12-22, La Pincha, Madrid, Cundinamarca, Colombia

Indeed

CALL CENTER AGENT

Join the Merpes team! A company focused on the commercial area is looking for a **Call Center Agent** to join its team. Your main responsibilities will include: Sales and customer service, administrative management through the channels established by the company, sales experience, follow-up on customer cases, providing proactive and effective support, handling PQRS, and experience with office tools. What do you need to be the right candidate? · Be a technical, technological professional or university student in administrative fields · Minimum of (6) months of experience in call centers · Intermediate level of Excel skills, including pivot tables, formulas, and databases What is our offer for this position? · You will have a fixed-term contract · Our work schedule will be Monday to Friday (8:00 am – 5:00 pm), working one Saturday per month (8:00 am - 2:00 pm) · Your workplace will be located at Autopista Medellín-vía Siberia K.m 2.5, complejo logístico industrial y comercial CLIC80 Bodega 23, Cota, Cundinamarca · Minimum legal salary + social benefits + uncapped commissions If you match the profile, don't hesitate to apply and send your resume so we can contact you. You can write to this number: 3154118353 or email seleccion@grupomerpes.com. Job type: Full-time

RVM8+8M Tenjo, Cundinamarca, Colombia

Indeed

Legal Case Manager

**Company Description** *The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land.* **Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty** **Job Description** Job Description We are seeking a Case Manager to support our attorneys by managing a caseload of personal injury claims and acting as a key point of contact for clients. The Senior Case Manager will guide clients through the claims process, collaborate closely with providers and insurance companies, and ensure cases move efficiently from intake through settlement or litigation. This role requires a detail\-oriented and client\-focused professional with deep knowledge of personal injury cases. **Key Responsibilities** **Client Communication:** * Serve as the primary point of contact for clients, guiding them through the claims process and ensuring they feel supported at each stage. * Present and explain initial settlement offers to clients, providing recommendations on next steps. * Educate clients about additional medical treatments (e.g., injections, surgeries, TBI treatment) and legal procedures, such as filing lawsuits. * Maintain bi\-weekly proactive communication with clients and ensure all inquiries are addressed within 24 hours. **Case Management \& Documentation:** * Manage the full lifecycle of personal injury cases, including intake, negotiations, resolution, and post\-settlement tasks. * Accurately maintain and update client files, records, and case notes in Litify to ensure seamless case progression. * Track and log demands, offers, and client authority, ensuring proper documentation throughout the negotiation process. * Ensure timely case resolutions while prioritizing client satisfaction and attention to detail. **Insurance \& Provider Coordination:** * Follow up with insurance companies to obtain timely responses to settlement demands and negotiate under attorney supervision. * Verify insurance coverage details (UM, PIP, BI) and request necessary documents from insurers. * Communicate with medical providers to gather treatment estimates, lien information, and outstanding balances. * Coordinate with providers and attorneys to support mediation and case settlement processes. **Operational Support:** * Prepare mediation summaries, global settlement documents, and related case materials. * Conduct weekly audits to ensure all case files are current and compliant. * Draft and file lawsuits or dismissals under attorney guidance, ensuring accuracy and timeliness. * Review surgical case files and related documentation prior to client procedures. **Qualifications** * Strong understanding of the Bodily Injury Claims process, including insurance and medical provider coordination. * Proficiency in Litify or similar legal case management systems. * Bilingual in English and Spanish. * Excellent organizational skills, with the ability to prioritize and multitask. * Strong written and verbal communication skills. * Ability to work collaboratively in a team\-focused environment. **Additional Information** Candidate must have the following work at home settings minimum to work: * **Computer:** + Windows: Windows 10, Intel i5 (8th Gen\+) or 2ghz and 8 cores, 16 GB RAM, 256 GB SSD + Mac: macOS 11 (Big Sur\+), Apple M1 or Intel i5, 8 GB RAM, 256 GB SSD + Display: Full HD (1920x1080\) * **Network:** + Connection: Wired Ethernet preferred; 5 GHz Wi\-Fi acceptable + Internet Speed: 30 Mbps download, 15 Mbps upload + Latency: Under 100 m. * **Other:** + Noise\-canceling headset Preferably with a 3\.5mm connection. + 720p webcam for meetings, huddles and trainings.

QM28+2M Bojacá, Cundinamarca, Colombia