Operational Analyst Apply Now Together, unstoppable! Connecting People, Improving Lives. Become a DHL professional and secure the essentials of your daily life through our top-tier benefits—we prioritize your safety, your health, and that of your family. Build your career with us and seize the opportunity to grow through multicultural experiences and daily challenges that will push you further every day. This will not be just another job—it will be your chance to make a positive impact on the environment and on people both within and beyond DHL. As a global company, we value the diversity of our employees as a true strength—and this strength can only be fully realized if everyone feels they can truly be themselves each day, regardless of ethnic origin, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. Being DHL means maximizing your capabilities. Job Objective Supervise various operations, establishing controls and monitoring them within the Logistics Center with support from your logistics team to achieve optimal, efficient, and effective operations—aligned with company and client standards—to meet customer needs and corporate objectives. Job Requirements Technical diploma, technological degree, or university student in the sixth semester of administrative or engineering programs. Two years of experience. Knowledge of basic operational procedures (receiving, picking, storage, dispatch). Basic knowledge of product handling and manipulation. If you join us, you must remain with the organization for at least one year; if selected through an internal recruitment process, you must remain in your current role for at least 18 months. Schedule: Mon–Sat, rotating shifts: 6 AM–2 PM, 8 AM–6 PM, 11 AM–7 PM Responsibilities * Participate in team meetings and contribute to strategic planning. Ensure the quality and accuracy of data used in analysis. Must ensure the assigned shift achieves daily operational objectives while meeting safety, quality, and productivity standards. * Lead and guide work teams, focusing on roles and responsibilities. Customer-service orientation and responsiveness to customer needs. * Collect, analyze, and interpret operational data to identify trends and areas for improvement. * Prepare reports and presentations on operational performance and key metrics. * Provide guidance and training to team members on operational best practices. * Foster a collaborative and motivating work environment, promoting team members’ professional development. * NTV handling JOB IDCO06553 COUNTRYColombia CITYTENJO CATEGORYOperations