**Connecting People, Improving Lives.** ----------------------------------------- Become a DHL employee and secure the essentials of your daily life through the best benefits, ensuring your safety, health, and that of your family. Build your career with us and have the opportunity to grow through multicultural experiences and challenges that will push you every day. This won't just be another job—it will be your chance to positively impact the environment and people both within and outside DHL. As a global company, we value the diversity of our employees as a true strength, and this strength can only be harnessed if we ensure everyone feels they can truly be themselves every day, regardless of ethnic origin, religion, sexual orientation, gender, disability, or any other personal characteristic. This is what we mean when we talk about inclusion. **Position Objective** ---------------------- Supervise various operations, establishing controls and monitoring them within the Logistics Center with support from the work team to achieve optimal, efficient, and effective operations. Following company and client-established standards, in order to meet customer needs and company objectives. **Job Requirements** ---------------------------- Technical degree, technologist, or university student in the 6th semester in administrative or engineering fields. 2 years of experience. Knowledge of basic operational procedures (receiving, picking, storage, dispatch). Basic knowledge of product handling and manipulation. If you work with us, minimum 1 year of tenure in the organization; in case of having won an internal posting, minimum 18 months in the current role. Schedules: Rotating shifts Mon-Sat 7 a.m. – 5 p.m. / 10 a.m. – 8 p.m. **Responsibilities** ------------- 1\. Client Request Follow-up: * Receive, register, and follow up on client operational requirements. * Ensure correct execution of requests within established timeframes. * Maintain constant communication with the coordinator to report progress and resolve client incidents. 2\. Supplier Performance Evaluation Reporting: * Collect and analyze performance data of logistics suppliers. * Prepare periodic compliance reports (timeliness, quality, incidents). * Propose improvement actions based on obtained results. 3\. Monitoring of Pending Transits: * Monitor the status of ongoing transits. * Identify delays or deviations and escalate according to established protocols. * Keep the transit database updated and generate preventive alerts. 4\. Activity Planning Using Scheduling Information: * Analyze the scheduling of operational activities. * Request resources and timelines from the coordinator to ensure planning fulfillment. * Adjust planning according to operational changes or unforeseen events. 5\. Reporting Improvement Opportunities: * Identify opportunities for optimization in operational processes. * Document findings and propose action plans. * Follow up on the implementation of improvements.