Commercial and Logistics Analyst

Description

Job Summary: We are seeking a professional passionate about commercial management and customer culture, with leadership and communication skills to coordinate the entire commercial cycle. Key Highlights: 1. Key role at the operational heart of the commercial business 2. Promotes teamwork and leadership by example 3. Opportunity for growth, learning, and continuous improvement **Job Description** ---------------------- If you are passionate about commercial management, customer culture, and purpose-driven work, we invite you to apply. An Individual: Disciplined, dynamic, committed, versatile, organized, results-oriented, with strong leadership and communication skills As a Team: We seek individuals committed to our purpose of Cultivating Well-being, who collaborate as a team and lead by example—contributing ideas, listening openly, eager to build, learn, and grow, and open to constructive dialogue and continuous improvement. The Commercial Department is the operational heart of the business and requires constant collaboration with Harvesting, Packaging, Logistics, and Finance to ensure delivery commitments to our customers. Technically: Professional in Business Administration, Marketing, Industrial Engineering, International Trade, or related fields Minimum 2 years of specific experience in commercial roles, customer service, or sales coordination Desirable experience in electronic invoicing (Helisa or similar), accounts receivable management, and retail customer portals Purpose: Coordinate the full commercial cycle for Setas Doradas: demand forecasting, order receipt and confirmation, registration in the Dorado Portal, Helisa invoicing, accounts receivable and collections management, exports, PQRS (Petitions, Complaints, Claims, Suggestions), and returns. Directly manage accounts for various clients, ensuring: * Delivery commitment to the customer: correct product, correct quantity, delivered at the agreed time * Maximization of sales through daily analysis of inventory, harvest, and forecasts * Healthy accounts receivable: no client should exceed the agreed payment terms * Timely and error-free invoicing in Helisa across all commercial channels * Full execution of exports: proformas, shipping reservations, and cargo tracking * Active management of PQRS and returns, with documented closure * Golden communication across different departments * Achievement of commercial KPIs and adherence to commercial and logistics discipline culture **Candidate Requirements** -------------------------- * Minimum 2 years of specific experience in commercial roles, customer service, or sales * Experience in electronic invoicing (Helisa or similar) * Experience in accounts receivable management This opportunity is open to persons with disabilities. **Compensation** ---------------- 2700000**Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and respond to the requested questions and/or assessments Then, if your profile matches what we are looking for, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We have cultivated well-being since 1982 to harvest a sustainable and abundant future for all. Through our Golden Philosophy, we deliver health, freshness, and innovation while responsibly caring for the environment and growing alongside our community of partners. **Our Benefits** ----------------------- * A company in constant growth * Training programs and courses * Performance allowances