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Summary: The Compliance Program Manager at Visa's Ethics & Compliance department supports and enhances the North America Compliance Program by overseeing risk-based compliance reviews and ensuring adherence to regulatory requirements. Highlights: 1. Opportunity to create impact at scale, tackling meaningful challenges 2. Partner with business, legal, compliance, and risk stakeholders globally 3. Serve as a trusted advisor, providing practical compliance guidance **About Us** Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. **Job Description** The Ethics \& Compliance department is seeking a Compliance Program Manager to support and enhance Visa's North America Compliance Program. This role is responsible for overseeing risk\-based compliance reviews of Visa programs, products, clients, and partners, while ensuring adherence to applicable Anti\-Money Laundering (AML), sanctions, Anti\-Bribery, and related regulatory requirements. The Program Manager will partner closely with business, legal, compliance, and risk stakeholders across North America and globally to identify financial crime risks, evaluate controls, conduct client and program reviews, and provide strategic reporting and insights to senior leadership. The role requires strong analytical capabilities, regulatory knowledge, stakeholder management skills, and the ability to translate complex compliance risks into concise executive\-level communications and recommendations. Job Responsibilities: * Conduct AML, sanctions, and financial crimes compliance reviews of new and existing Visa programs to assess risks and adequacy of controls. * Review payment flows, customer types, geographic exposure, transaction activity, third\-party involvement, and AML/sanctions control frameworks to identify potential financial crime risks and recommend mitigation measures. * Perform and oversee onsite and virtual compliance reviews of clients to assess the effectiveness of AML and sanctions compliance programs, identify control gaps, document findings, and track remediation efforts. * Support onboarding and periodic reviews of financial institutions, fintechs, program managers, payment processors, digital asset\-related businesses, and other high\-risk entities. * Monitor and report on North America Compliance program metrics, including review volumes, incident reporting, risk trends, findings, remediation activities, and key performance indicators. * Partner with regional and global Compliance teams to promote consistent implementation of AML, sanctions, anti\-bribery, and financial crimes compliance requirements. * Operationalize and support North America Compliance pre\-approval processes, including reviews related to gifts, travel, entertainment, sponsorships, charitable contributions, and other activities requiring Compliance approval, ensuring alignment with internal policies and applicable regulatory requirements. * Prepare executive summaries, management reports, dashboards, and presentations for senior Compliance leadership, Risk Committees, and other governance fora. * Support the planning, coordination, and execution of Ethics in Action Week and other Compliance awareness initiatives, including employee engagement activities, educational campaigns, leadership communications, office events, digital content development, and measurement of program effectiveness. * Develop and maintain training materials, job aids, presentations, and awareness campaigns on Compliance topics tailored to North America business teams and key stakeholders. * Plan, coordinate, and conduct Compliance Office Visits across North America, including engagement with local leadership and employees, providing practical guidance on compliance expectations, and promoting a strong culture of ethics and compliance. * Support a speak\-up culture and promote ethical conduct through ongoing engagement, communication, and training activities. * Create and maintain PowerPoint presentations, briefing materials, and talking points for leadership meetings, regulatory discussions, internal training, audits, and business reviews. * Support process improvement initiatives, automation efforts, and data\-driven reporting enhancements to increase operational efficiency and strengthen program effectiveness. * Serve as a trusted advisor to business stakeholders by building relationships with employees and business leaders and providing practical, risk\-based compliance guidance and recommendations. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. **Qualifications** Basic Qualifications: * Bachelor's degree and 5\-10 years of experience in AML, sanctions compliance, financial crimes compliance, anti\-bribery compliance, banking compliance, risk management, regulatory compliance, or related disciplines. * Strong working knowledge of AML regulatory requirements, sanctions compliance programs, customer due diligence (CDD), enhanced due diligence (EDD), transaction monitoring, and suspicious activity reporting obligations. * Experience conducting AML and sanctions reviews of financial institutions, fintechs, payment companies, processors, program managers, or other regulated entities. * Experience performing compliance assessments, onsite reviews, testing activities, audits, or risk evaluations. * Ability to analyze complex payment ecosystems, customer relationships, transaction flows, and financial crime risks. * Strong executive communication and presentation skills with experience preparing materials for senior management and leadership audiences. * Advanced proficiency in Microsoft PowerPoint, Excel, Word, and data analysis tools. * Experience developing management reporting, dashboards, metrics, and trend analysis. * Strong project management skills with the ability to manage multiple priorities and deadlines in a fast\-paced environment. * Excellent written and verbal communication skills, including the ability to synthesize technical compliance topics into concise business\-focused recommendations. * Strong analytical, problem\-solving, and stakeholder management capabilities. Preferred Qualifications: * Professional certification such as CPA, CAMS, CFCS, CFE, CRCM, ICA Certification, or equivalent. * Experience supporting payment network, card, cross\-border payments, fintech, or digital asset\-related compliance reviews. * Knowledge of sanctions screening technologies, transaction monitoring systems, and financial crime risk management frameworks. * Experience leveraging data analytics, reporting tools, and automation technologies to improve compliance program effectiveness. **Visa is an EEO Employer** Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
