Data Entry

Description

Job Summary: We are seeking a GL Systems Support Specialist responsible for the configuration, continuous support, and maintenance of General Ledger systems. Key Highlights: 1. Continuous support and maintenance of General Ledger (GL) systems 2. Diagnosis and resolution of GL issues, including payroll errors 3. Customer service and effective communication Job Title: GL Systems Support Specialist · About the Role We are looking for a GL Systems Support Specialist responsible for configuring, providing continuous support, and maintaining the General Ledger (GL) system across all supported payroll engines. This role ensures accurate system configuration, stable day-to-day operations, and reliable integration between the GL and auxiliary systems. Additionally, the specialist will work closely with external customers to gather necessary information for successful implementations, ensuring reporting accuracy, system compliance, and change control in production environments. Key Responsibilities Configure and maintain General Ledger (GL) system components. Diagnose and resolve GL-related issues, including payroll errors. Monitor GL processes to ensure data accuracy, integrity, and completeness. Support daily, monthly, quarterly, and annual closings. Ensure project deadlines are met. Maintain timely communication with customers via email and telephone. Support maintenance of customer GL files (updates, missing accounts, etc.). Serve as the primary point of contact for GL-related incidents and requests. Perform root cause analysis for recurring issues. Log, prioritize, and document incidents and changes until resolution. Requirements and Skills Minimum 1 year of experience configuring or supporting General Ledger (GL) systems or enterprise systems in production environments. Experience supporting HRIS or enterprise systems (payroll, time tracking) is desirable. Excellent customer service and effective communication skills (verbal and written). Experience working with U.S.-based customers is a plus. Ability to work independently with strong attention to detail. Strong analytical, troubleshooting, and documentation skills. Proven ability to manage multiple priorities in dynamic environments.-Requirements- Minimum Education: High School Diploma / Secondary Education Years of Experience Languages: English Keywords: data, data