GBS Intermediate Billing Associate

Description

Job Summary: This position processes billing based on internal customer requests, ensuring high quality standards and efficiency. Key Highlights: 1. Process invoices with high quality standards and within the SLA. 2. Identify and implement improvements to existing processes. 3. Excellent verbal and written communication skills. **Before applying, please select your preferred language from the options available in the upper-right corner of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you improve every day. We know what it takes to take UPS into the future — people with a unique combination of competence and passion. If you have the qualities and motivation to lead yourself or teams, roles are ready to cultivate your skills and take you to the next level. **Job Description:** **Intermediate Billing Associate** **Medellin** **Job Summary** This position reviews and generates billing based on requests received from internal customers. Requests must be processed within the established SLA and in accordance with the department’s quality standards. **Responsibilities:** * Process invoices according to received requests, within the SLA and with high quality standards. * Strong attention to detail. * Respond promptly to internal and external requests. * Identify, suggest, and implement improvements to existing processes, always seeking opportunities to perform tasks more efficiently. * Generate reports within established deadlines. * Implement changes based on Finance observations and timely raise alerts when unexpected issues negatively impact the department. **Requirements:** * Excellent verbal and written communication skills. * Proficiency in Microsoft Office Excel (logical functions, pivot tables, macros, databases) and Access. Familiarity with Word and PowerPoint is preferred. * Accounting background — Preferred * 70% Excel proficiency * 70% English proficiency **Schedule**: 7:15 AM to 4:15 PM, Monday through Friday **Employment Type:** Permanent UPS is committed to providing a workplace free from discrimination, harassment, and retaliation.