Asset Support Analyst

Description

Job Summary: We are seeking an Asset Support Analyst to manage the technological asset inventory, recording deliveries, collections, and resolving incidents according to ITIL v3+. Key Highlights: 1. Management of technological asset inventory and equipment documentation. 2. Incident resolution and application of agile methodologies or ITIL v3+. 3. Career opportunities in a Great Place to Work company. Hiring is ongoing! We are looking for talent to join the Indra Group team. We are seeking an Asset Support Analyst ready to join our mission, with at least 1 year of proven experience in the requested role. We seek individuals who share our values: Leadership Flexibility Reliability Focus Responsibilities: Support the management of the regional technological asset warehouse, controlling receipts, shipments, and basic inventory movements. Manage the registration of equipment deliveries and collections, ensuring documentation in assigned tools. Support inventory audits and physical reviews, reporting inconsistencies or orphaned assets. Update system records regarding equipment under repair, assets in transit, and warehouse movements. Log and resolve incidents in the customer management tool, meeting service-level indicators, documenting causes and resolutions according to ITIL v3+ or agile methodologies. Requirements: Technical or technological education in Systems, Computer Science, or related fields. Minimum 1 year of experience providing on-site technical support or Asset Support. Knowledge of: Windows operating systems, Microsoft Office suite, and ITIL v3+ or similar methodologies. What we offer: People-centered culture Career development plans, talent incubators, and purpose-driven projects Backing from a company recognized as a Great Place to Work Apply now and join the Core! Ready to build your future with us?. -Requirements- Minimum education: University degree / Technical program 1 year of experience Knowledge: Teamwork Keywords: analyst, support, apoyo, soporte