




Job Summary: Data analyst responsible for ensuring confidentiality, processing massive data, managing incidents and requests, and generating reports and trend analyses. Key Highlights: 1. Ensure information confidentiality and massive data processing. 2. Incident and request management. 3. Generate controls and trend analysis of results. DESCRIPTION * Ensure confidentiality of information handled in reports, metrics, and presentations generated by this service to prevent information manipulation. * Publish and maintain up-to-date reports, presentations, indicators, and information in the centralized repositories designated for this purpose within the area. (Optional) * Generate controls by performing appropriate processes to ensure timely delivery of information from assigned groups within the process. * Notify the designated responsible person of any non-compliance regarding information submission. * Conduct trend analysis of information results using various types of reports, documents, presentations, etc., to verify outcomes of the performed process. * Massive data processing * Incident and request management. * Minimum 6 months of experience REQUIREMENTS * Customer service skills * Analytical thinking * Teamwork * Proactivity * Reading comprehension * Responsibility * Ability to work under pressure * Basic Office proficiency. * Educational level: Technical, technological, or professional degree in administrative or related fields.


