GBS Intermediate Billing Associate

Description

Job Summary: This position handles manual invoices, customer disputes, re-billings, and creates and distributes various reports, ensuring accuracy and process tracking. Key Responsibilities: 1. Prepares daily reconciliations and analyzes source documents. 2. Identifies, investigates, and resolves customer errors or disputes. 3. Creates and processes manual billing entries. **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill \+ passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** Job Summary This position handles manual invoices, customer disputes, re-billings, and creates and distributes various reports. He/She audits and prepares adjustments and conducts investigations as needed, requiring meticulous attention to detail and ensuring all billing process steps are followed in the correct order. Responsibilities: * Prepares daily reconciliations and analyzes source documents. * Ensures accuracy of customer records and responds to customer inquiries as needed. * Identifies, investigates, and resolves any customer errors or disputes. * Edits billing-related information, updates customer billing, and ensures appropriate supporting documentation is included. * Reviews customer contracts for new pricing and updates customer exception lists. * Creates and processes manual billing entries and reviews and compares billing against customer rates. * Adds and maintains customer account information and requirements within various billing systems. Requirements: Excellent verbal and written communication skills. Proficient in Microsoft Office Word, PowerPoint, and Excel. Accounting and billing experience — preferred. English \> 70% Level: 7\. Hybrid work mode. Monday to Friday, 6:30 a.m. to 3:30 p.m. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.