**Customer Service - Retention** **What will you do?** ✔ Assist customers intending to cancel due to various service dissatisfaction issues. ✔ Listen, identify their needs, and offer effective solutions. ✔ Retain customers by offering alternatives such as discounts, service extensions, or priority technical support. **Work Schedule:** \- Monday to Saturday from 7:00 a.m. to 9:00 p.m. \- Sundays and holidays according to schedule **What do we offer?** \- Base salary: $1,423,500 (biweekly payments) \- Transportation allowance: $200,000 \- Full legal benefits **Mandatory in-person training** \- Schedule: 7:00 a.m. – 2:00 p.m. \- Duration: Starting from 04/11/2025. 19 days, Monday to Saturday \- Training payment: $20,000 COP per day attended Upon successful completion, you will obtain a **permanent employment contract** **Requirements:** \- Must be of legal age \- High school graduate \- With or without customer service experience **Contact:** **Email:** laura.fuentes@abaigroup.com **Mobile:** 3136485325 ***We are waiting for you!*** Job type: Part-time