Operations Leader

Description

Job Summary: Ensure service delivery compliance and verify the duties of supervised staff for collection and transportation services. Key Highlights: 1. Plan and assign personnel and resources for micro-routes. 2. Supervise field collection operations and manage incidents. 3. Evaluate shift closure and justify potential non-compliances. Operations Leader **Company Description** ----------------------------- Join Veolia Colombia and Panama and Help Us Care for the Planet by Transforming the Future Veolia is a global leader in optimized resource management. Our mission is to contribute to the sustainable development of cities and industries by providing innovative solutions in water, waste, and energy, with the purpose of making the world cleaner, more efficient, and more sustainable. If you share our vision and wish to join a company driving ecological transformation, we invite you to become part of our team. **Job Description** -------------------------- **Position: Operations Leader** **Location:** Manizales **Contract Type:** Indefinite-term **Department:** Operations **TRANSPORT ALLOWANCE: $518\.114** **SALARY: $2,380,659** **Role Purpose** Ensure service delivery compliance according to established schedules and defined micro-routes, thereby guaranteeing adherence to the quality standards specified for each service component, and verifying that supervised staff fulfill their responsibilities for collection and transportation, street sweeping and public areas, clandestine dumping of debris, special services, and CLUS (urban cleaning cost per subscriber). **Key Responsibilities** * Plan scheduling and assignment of personnel for respective micro-routes and required resources. * Conduct proper dispatch of routes at the start of the corresponding shift, implementing necessary vehicle-to-route reassignments via the supervision application prior to departure from base. * Enable, via the supervision application, routes erroneously closed by drivers. * Coordinate with responsible parties regarding incidents arising from GPS or mobile device (Telo or Tablet) transmission failures. * Manage vehicle reassignment due to incidents identified during pre-operational inspection, documentation review, or maintenance checks. * Verify field execution of collection routes (quality and route compliance). * Receive alerts from the control center regarding reported events and manage their resolution. * Receive reports from the Monitoring Center on routes with potential schedule non-compliances, manage resolution, and provide feedback to the center. * Respond promptly to requests issued by the control center. * Evaluate shift closure and justify discrepancies between planned and executed activities. **Requirements** -------------- **Education:** Professional degree in Industrial, Environmental, or Logistics Engineering. * Driver’s license A2 and C2\. * Motorcycle **Experience:** Minimum 2 years performing supervision activities involving direct personnel oversight. **Additional Information** ------------------------- **At Veolia, Our Energy Is Our People.** We believe in the power of talent and the well-being of our teams. Therefore, we offer benefits promoting balance, health, and professional growth: * Birthday leave * Extra-legal bonuses * Employee fund * Christmas bonuses * School bonus ***(Benefits applicable according to salary category.)*** **Are You Ready for the Challenge?** If you want to make a difference and join a company driving sustainability and responsible development, Veolia Colombia and Panama is the place for you. **Submit your application and join our team. Together, we transform the future!** **As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.** **Job ID** REF57874W **Publication Date** 13/04/2026 **Location** Manizales, Colombia **Field** Operations / Engineering, Studies, Projects **Contract Type** CDI