Job Summary: We are seeking a bilingual Appointment Scheduler to join a dynamic team, maintain strong relationships with clients and staff, and contribute to a positive work environment. Key Highlights: 1. Vital role in connecting clients and caregivers 2. Real-time communication with teams 3. Cheerful and collaborative work environment Job Offer: Appointment Scheduler Location: Cali, Medellín, Bogotá, Barranquilla, Bucaramanga Schedule: Monday to Friday, from 9:00 a.m. to 6:00 p.m. Job Summary: We are seeking a bilingual Appointment Scheduler with at least one year of proven experience in scheduling medical appointments to join our dynamic team. This position is vital for maintaining strong relationships with both clients and field staff, ensuring the best possible service experience. The Appointment Scheduler is responsible for connecting clients and caregivers, communicating in real time with office staff and field teams, and contributing to a positive, collaborative, and efficient work environment. Responsibilities: \- Answer customer calls courteously and professionally, managing appointment requests and service-related inquiries. \- Coordinate daily caregiver activities according to availability and compatibility with clients. \- Communicate in real time with office staff and field teams, demonstrating exceptional telephone protocol. \- Receive and process referrals, ensuring accurate recording in the scheduling system. \- Contribute to a cheerful and collaborative office environment. Required Skills and Qualifications: \- Minimum 1 year of experience in healthcare or medical appointment scheduling. \- Bilingual proficiency in English and Spanish (B2+/C1). \- Excellent telephone protocol and relationship-building skills. \#Sourcing25 Employment Type: Full-time Application Question(s): \* On a scale of 1 to 10, what level of conversational English do you currently have? * What is your salary expectation?