Call Center Advisor

Description

Job Summary: Commercial Call Center Advisor responsible for attending to and advising customers, managing commercial processes, and following up with potential customers to achieve sales closure and customer retention. Key Responsibilities: 1. Providing commercial advisory services to customers via telephone channels 2. Managing commercial processes and following up with customers 3. Executing sales closures and customer retention Confa Employment Management and Placement Agency is seeking a Commercial Call Center Advisor for one of our client companies. Education Level: High school diploma. Experience: 1 year in commercial advisory services. Knowledge: Office software tools (Excel proficiency, Internet usage) · Responsibilities: - Attend to and advise customers via telephone channels, providing information about products and services. - Manage commercial processes and follow up with potential customers. - Execute sales closures and customer retention in accordance with established guidelines. - Achieve commercial targets and organizational performance indicators. - Record and update customer information and related activities in designated platforms. - Perform related duties. · Contractual Conditions: -Salary: COP $1,750,906 + Attendance bonus + Uncapped commissions + Statutory benefits. -Contract Type: Project-based or service contract. -Work Schedule: Shift hours from Monday to Saturday.-Requirements- Minimum Education: High School Diploma / Secondary Education 1 year of experience Knowledge: Commercial advisory, Sales management Keywords: advisor, asesor, callcenter, teleoperador, telefonista, telephonist, telefonico