Loading and Unloading Assistant

Description

Job Summary: Loading and unloading assistant responsible for ensuring vehicle mobilization, weight distribution, cargo verification, and compliance with delivery and pickup protocols. Key Highlights: 1. Logistics support in warehouse and goods handling. 2. Customer orientation and listening ability. 3. Ensures on-time delivery and service quality. Loading and Unloading Assistant: Job Role: Support Knowledge Area: Loading and unloading of freight vehicles. Other Knowledge: Basic knowledge of goods and warehouse logistics. Skills: Training skills, composure, customer orientation, listening ability, priority setting. Overall Outcome: Ensure loading, mobilization, and unloading of vehicles, complying with defined procedures at each stage and guaranteeing on-time delivery. Load and unload vehicles against waybills and/or manifests, distributing cargo weight evenly across the entire van surface, and verifying labels, packaging condition, and shipment contents. ✓ Demand freight payment in cash or upon delivery; otherwise, neither receive nor deliver the goods, respectively. ✓ Support dispatches, receiving, labeling, and storage of products; report inventory control to the Operations and Warehouse Manager or Operations Supervisor, as per established guidelines. ✓ Support vehicle parking and positioning activities. ✓ Sort and zone goods on the dock/van to ensure rapid identification for respective loading and unloading. ✓ Complete and settle waybills (cash, upon delivery, credit). ✓ Report all suspicious situations occurring during daily operations to the Operations and Warehouse Manager. Immediately report by phone each incident to Customer Service or the Operations and Warehouse Manager, and wait at least 10 minutes to confirm and implement the agreed-upon solution with the customer. ✓ Keep the vehicle clean and in optimal condition. ✓ Perform goods preparation and audit at the customer’s premises, as designated by the Operations and Warehouse Manager. ✓ Handle paperwork (manifests, waybills, manifests) corresponding to the route. **IN CASE THE LOADING AND UNLOADING ASSISTANT TRAVELS WITH THE DRIVER, THE FOLLOWING FUNCTIONS WILL BE PERFORMED BY THE LOADING AND UNLOADING ASSISTANT:** ✓ Immediately record deliveries in the mobile application. ✓ Receive paperwork from the logistics and distribution point, verifying that delivery confirmations and manifests are fully completed, along with cash payments, as applicable. ✓ Complete the route revenue control manifest, obtaining signatures from both the point representative and the company-designated responsible person confirming receipt of funds. ✓ Deliver paperwork (delivery confirmations and manifests) daily to the Delivery Confirmation Department or Operations Supervisor, as required. ✓ Complete and settle cash, credit, and upon-delivery waybills with all fields (declared value, recipient, sender, addresses, phone numbers, additional kilograms, handling fee, and date). ✓ Deliver receipt books to receiving and distribution points. ✓ Verify that vehicle entry and exit are always associated with a manifest (customer, distribution, and/or transfer). Position Type: Full-time, Contract-based Position Type: Full-time Work Location: On-site employment