Call Center Advisor

Description

Job Summary: We are seeking a Call Center Commercial Advisor to attend to and advise customers, manage commercial processes, follow up on and close sales, and register information in platforms. Key Highlights: 1. Commercial advisory services via telephone channels 2. Sales management and customer loyalty 3. Achievement of commercial goals and performance indicators The Confa Employment Management and Placement Agency is recruiting, for one of our client companies, the position of: Call Center Commercial Advisor Educational level: High school diploma. Experience: 1 year in commercial advisory services. Knowledge: Office tools (Excel proficiency, Internet use) · Responsibilities: - Attend to and advise customers via telephone channels, providing information about products and services. - Manage commercial processes and follow up with potential customers. - Close sales and foster customer loyalty in accordance with established guidelines. - Meet the commercial goals and management performance indicators defined by the organization. - Register and update customer information and related activities in the corresponding platforms. - Perform related duties. · Contractual Conditions: -Salary: COP $1,750,906 + Attendance bonus + Uncapped commissions + Statutory benefits. -Contract type: Project-based or service contract. -Work schedule: Shift hours from Monday to Saturday.-Requirements- Minimum education: High school diploma / Secondary education 1 year of experience Knowledge: Commercial advisory services, Sales management Keywords: advisor, asesor, callcenter, teleoperador, telefonista, telephonist, telefonico