Receptionist - Bilingual

Description

Position Summary: We are seeking a Receptionist with exceptional service and communication skills to attend national and international guests with excellence. Key Highlights: 1. Strengthen competencies in transformative service. 2. A passionate team dedicated to service and excellence. 3. Job stability and a positive work environment. At Hotel Casa Tuirak, located on the Pereira–Armenia Highway. We seek a Receptionist with exceptional service and communication skills, capable of attending national and international guests with excellence. Requirements High school diploma, technical or technological degree in Hospitality, Tourism, Administrative or Commercial Management... Intermediate–advanced English is mandatory, with the ability to: Hold fluent conversations with guests. Perform check-in and check-out in English. Answer phone calls in English. Address inquiries, provide directions, and explain hotel services in English. Proficient use of Property Management Systems (PMS), cash handling, and administrative processes. Two years of experience in boutique hotels or premium eco-hotels. Excellent ability to deliver personalized service. Responsibilities Attend guests in both Spanish and English, ensuring clear and professional communication. Manage reservations, check-in, and check-out. Prepare reports, cash reconciliations, and handle administrative processes. Provide information about the hotel, experiences, and surrounding area. Create a welcoming and memorable atmosphere in every interaction. What We Value Fluency in both languages. Empathy, proactivity, and excellent personal presentation. Passion for sustainable hospitality and high-level service. Ability to resolve situations calmly and professionally. What We Offer: A work environment that values precision, transparency, and commitment. Challenges that will help strengthen your competencies in transformative service. A team that shares passion for service, purpose-driven excellence, and genuine connection. Job stability and a positive work environment. Direct employment contract with the company. Salary: COP $2,106,000 + Transportation allowance COP $249,095 + Variable bonus starting at COP 200,000 (no upper limit). Meal service. Schedule: Rotating shifts, guaranteeing 44 weekly working hours. Midweek rest. -Requirements- Minimum education: High School Diploma / Secondary Education 2 years of experience Driver's license: A2 Keywords: recepcion, receptionist, recepcionista