Job Summary: This internship position is for the Onboarding team and seeks practical experience by supporting the team’s success through document processing and agent management. Key Highlights: 1. Acquire practical experience in the intern’s area of interest 2. Be part of the Onboarding team 3. Work with a leading company in the money transfer industry Viamericas is a \#1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, innovation, integrity and impact. As an intern, you will be a member of the Onboarding team and will have the opportunity to gain practical experience in your area of interest, thereby supporting the team’s success. **This vacancy is for SENA quota coverage under an apprenticeship contract** ### **Responsibilities** **Receive and organize the documentation required for prospective Authorized Agents*** Internal Viamericas forms * Business License or Permit for Agencies * ID, utility bill, criminal background authorization, among others. **Verify information through corresponding queries*** Credit Report and Corporate Status Page (Corp, LLC) * Agency and owner addresses * Pre\-existence in database (ViaCentral) **Assign codes in ViaCentral and enter agent information*** Code creation * Payment method and agent information registration * Notification to other departments **Consolidate and complete the agent’s file with all required documentation*** Fully completed forms * Verified and approved queries * Final review and authorized signatures **Provide timely responses to specific cases requested by other departments*** ACH forms * Payment agreements * Refund templates **Track pending documents arising during the review process*** Coordinate with sales force and/or agents **Provide timely responses to specific cases raised by agencies during daily operations*** Changes to mobile number for receiving “token” upon ViaOne installation * Sending signed contracts as requested by agencies * Updating phone numbers and email addresses **Onboarding process for auxiliary products:*** Debit Card * Money Order * ViaCheck Come work for industry leaders! We are the fastest growing company in the industry, with best in class products. We offer an environment of growth and learning that will help you to grow your potential and develop as a professional. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.