Telco Quality Analyst

Description

Position Summary: A sales quality analyst for a call center is required, with experience in portability campaigns, management of quality indicators, advisor feedback, and improvement plans. Key Highlights: 1. Experience in sales quality analysis in call centers. 2. Management of quality indicators and feedback to advisors. 3. Knowledge of the sector and experience in portability campaigns. A call center sales quality analyst is required, with experience in customer portability campaigns, management of quality indicators, feedback to advisors, action and improvement plans, personnel management, sector knowledge, and relevant experience. If you do not meet this profile, please do not submit your resume. -Requirements- Minimum education: University / Technological degree 1 year of experience Keywords: analyst, quality, qa