**We are looking for Patient Support Program (PSP) Managers/Concierges!** Are you a nursing professional or in a health-related field, passionate about supporting patients throughout their care journey? This opportunity is for you! **Position:** Manager/Concierge **Education:** Degree in Nursing or related health fields **Experience:** Minimum of 1 year in patient care pathways, access to healthcare institutions, and experience reducing barriers to care **Purpose of the position:** Ensure patients gain timely access to healthcare services, promote treatment adherence, and provide continuous support. **Main responsibilities:** * Conduct home visits for patient education. * Ensure patient understanding of the care pathway. * Provide guidance on protocols and the use of devices or products. * Promote the PSP to assigned physicians. * Monitor access barriers and manage their resolution. * Record activities and interactions in the assigned CRM system. * Meet client-defined KPIs. **Personal competencies:** Adaptability to change \| Problem solving \| Teamwork \| Customer orientation \| Empathy \| Frustration tolerance **Technical skills:** * Proficiency in CRM systems for patient follow-up * Proficient in Microsoft Office * Intermediate Excel skills **Working hours:** Monday to Friday: 8:00 a.m. – 6:00 p.m. Saturdays: 8:00 a.m. – 12:00 p.m. **Work mode:** 100% in-person **Locations:** Bogotá \| Ibagué (with visits to Neiva and Caquetá) \| Medellín \| Coffee Region \| Bucaramanga \| Cali **Salary:** $3,000,000 \+ Transportation allowance $350,000 **Contract type:** Temporary work or service agreement **Additional benefits:** You will receive additional company-provided benefits that support your well-being and professional development. **Do you meet the requirements?** Send your resume to **polmos@medassistcorp.com** with the subject line **"Concierge"**. Type of position: Full-time