Mobile Support Agent – Technician Description: A leading company in the technology sector requires, for its work team, a Mobile Support Agent with technical training in Systems and at least 1 year of experience in assembly and disassembly of sealed mobile phones. We are looking for a proactive, responsible individual with a service-oriented mindset, possessing technical and communication skills to provide support for mobile devices, perform basic diagnostics and repairs, as well as deliver proper customer service. Requirements: \- Academic level: Technical degree in Systems \- Experience: Minimum of 1 year in roles related to mobile phone support or repair. \- Knowledge: Assembly and disassembly of sealed mobile phones. Skills required: Customer service and resourcefulness. Assertive communication and adaptability. Teamwork and compliance with regulations. Planning and organization in assigned tasks. Working conditions: Schedule: Monday to Friday from 8:00 a.m. to 5:00 p.m., and Saturdays from 8:00 a.m. to 12:00 p.m. Salary: Minimum Legal Monthly Wage \+ Statutory Benefits Work location: Pereira Main responsibilities: Assembly and disassembly of sealed mobile phones. Basic diagnosis and repair of mobile devices. Recording and tracking of technical services performed. Technical support and internal or external customer service. Compliance with quality protocols and delivery timelines. Contract type: Project-based or task-based contract Position type: Full-time