Job Summary: We are seeking an experienced call center coordinator to lead teams, responsible for ensuring KPI compliance, service quality, and team development. Key Responsibilities: 1. Lead and coordinate call center advisor teams. 2. Ensure KPI compliance and continuous improvement. 3. Generate management and performance reports. We are looking for a call center coordinator with team leadership experience, particularly in the Spanish-speaking market. The role will be responsible for ensuring operational KPI compliance, service quality, and team development. Main Responsibilities: * Supervise and coordinate the call center advisor team. * Ensure KPI compliance. * Conduct follow-ups, feedback sessions, and continuous improvement plans. * Generate management and campaign performance reports. Requirements: * Technical, technological, undergraduate, or graduate degree in administrative or related fields. * Minimum 6 months of experience as a coordinator, team leader, or supervisor. * Proficiency in office productivity tools. * Leadership, communication, and decision-making skills. Campaign Schedule: 6:00 am to 3:00 pm On-site mode. If you meet the profile, apply now and join our team! -Requirements- Minimum Education: University / Technological Program 1 year of experience Keywords: callcenter, teleoperator, telephone operator, telephonist, telephone