




Summary: This role involves designing robust and scalable ServiceNow solutions, acting as a technical reference, and strengthening the ServiceNow practice within a collaborative and agile environment. Highlights: 1. Design and develop robust and scalable solutions on ServiceNow modules. 2. Provide technical leadership and mentorship for complex incidents. 3. Opportunity to innovate fearlessly and continuously develop skills. **Why SoftwareOne?** SoftwareOne and Crayon have come together to form a global, AI\-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000\+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world\-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose\-driven culture where your ideas matter, your growth is supported, and your career can go global. **The role** **ServiceNow Senior Developer** Are you passionate about designing robust and scalable solutions on ServiceNow? Are you motivated to be a technical reference and help build a practice from the ground up? Do you enjoy transforming business needs into high\-impact technical solutions? Being part of Application Services Colombia means joining a collaborative, agile, and growing environment, where your role will be key to strengthening the ServiceNow practice and driving continuous improvement. You will have the opportunity to provide technical leadership, propose strategic solutions, and leave a lasting impact on the evolution of the platform * Design, develop, and maintain solutions on ServiceNow (ITSM, ITOM, HRSD, CSM, or other modules as applicable). * Analyze business requirements and translate them into scalable technical solutions. * Develop advanced scripting (Business Rules, Script Includes, Client Scripts, APIs, and integrations). * Lead continuous improvement initiatives and projects within the *ServiceNow Requirements* program. * Act as a technical reference, providing mentorship and support for complex incidents. **What we need to see from you** Senior professional with solid experience developing on the ServiceNow platform, with strong technical leadership capabilities, analytical thinking, and autonomy to make decisions that positively impact both the business and the team.### **Required Skills** * Senior\-level experience as a ServiceNow Developer. * Strong proficiency in JavaScript applied to ServiceNow. * Experience with integrations (REST / SOAP). * Experience working in Agile / Scrum environments. * Ability to lead technical decisions autonomously. ### **Nice To Have** * ServiceNow CSA and/or CAD certifications. * Knowledge of ITIL processes. * Experience in continuous improvement initiatives or digital transformation projects. **Benefits*** A unique culture with lived corporate values that foster a grateful and supportive work environment. * Personalized development opportunities aligned with your goals in the role. * Health insurance * Life insurance * 100% paid sick leave * Vacation requests starting from 1 day * Employee fund * Time off for birthdays, graduations, and weddings * English classes and conversation sessions * Learning opportunities through our SoftwareOne University program * Career growth opportunities * Recognition strategies * Team\-building activities **Job Function** Software \& Cloud **Accommodations** SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision\-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.


