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The ideal candidate will have strong analytical skills, advanced proficiency in Excel and Power BI, and the ability to communicate findings effectively to both internal teams and external stakeholders.\n\n\n**Key Responsibilities**\n\n\n* Develop and maintain dashboards and reports using Power BI and Excel to support operations and client needs.\n* Analyze data to identify trends and opportunities for improvement, collaborating with operations leadership to support strategic decision\\-making.\n* Ensure data accuracy through quality checks and present insights via clear, professional presentations.\n* Participate in a data analysis skills test as part of the hiring process.\nQualifications:\n\n\n**Our most successful candidates will have:** \n\n\n\n\n* **Bachelor's degree** in Data Analytics, Statistics, Engineering, Business, or a related field.\n* Minimum **2 years of experience** in a data analyst or reporting analyst role.\n* Advanced proficiency in **Microsoft Excel** and **Power BI**.\n* Strong **presentation and communication skills** in English and Spanish.\n* Detail\\-oriented with a commitment to **data quality** and ability to work collaboratively in a **cross\\-functional team**.\n* Available to work **7:00 AM to 7:00 PM, Monday to Saturday**.\n \n\n\nAdditional Information:\n\n\nAll your information will be kept confidential according to guidelines.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764070306000","seoName":"reporting-data-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-cust-service-facing/reporting-data-analyst-6452099926323412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"57cfb66d-637f-4bb2-811d-6d02beeed3d0","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Develop dashboards with Power BI","Analyze data for operational insights","Collaborate in cross-functional teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1764070306743,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6452098765581112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Receptionist","content":"We are seeking a professional, detail\\-oriented Bilingual Receptionist with advanced English and professional Spanish communication skills to join our remote team. 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This is the required availability, not the schedule for every week.\n* Needs to have full availability during operation hours; schedule will change based on client needs.\n* Potential overtime during quarterly and annual reporting periods\n\nQualifications\n\n* Advanced Microsoft Word and Excel; proficiency with Microsoft Office Suite\n* Proficiency with Microsoft Teams and email management\n* Experience with QuickBooks Online is a plus, but not a requirement\n* Experience with TaxDome is a plus, but not a requirement\n* 2\\+ years of bilingual reception experience\n* Experience in the financial or accounting sector preferred\n* Strong attention to detail with ability to identify and resolve discrepancies quickly\n* Time management skills to prioritize tasks during peak reporting periods\n* Discretion and professionalism in handling confidential financial information\n* Strong problem\\-solving skills and adaptability when client situations change\n* Excellent written communication skills in both Spanish and English, with impeccable grammar and spelling\n\nJob Type: Full\\-time\n\nLanguage:\n\n* english (Required)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764070216000","seoName":"bilingual-receptionist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-other25/bilingual-receptionist-6452098765581112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b6e3113e-e7bc-4d08-af65-ba1efdeb378a","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Bilingual receptionist role","Advanced English and Spanish skills required","Manage client communications and CRM systems"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1764070216060,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4071","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6452098459878712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Associate Professional - Quality Analyst","content":"**Contract Type:**\nBrick and Mortar\n**Location:**\nBarranquilla \\- //ATLANTICO\n**Date Published:**\n11\\-18\\-2025\n**Job ID:**\nREF37297M\nCompany Description:\n\n\n**About Sutherland**\n\nArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. \n\nWe work with iconic brands worldwide. We bring them a unique value proposition through market\\-leading technology and business process excellence.\n\n\nWe’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.\n\n\nFor each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.\n\n\nSutherland \n\n*Unlocking digital performance. Delivering measurable results.* \n\n\n\n\nJob Description:\n\n\nOur Quality Analyst get to: Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations Keep management updated: Relay important information in the form of timely and accurate reports Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations\n\n\nQualifications:\n\n\nOur most successful candidates will: \\- Bachelor’s degree \\- Experience with process documentation \\- Be able to work in MS Office \\- Have advanced\\-level knowledge of Excel \\- Be able to work in a fast\\-paced environment \\- Be pro\\-active in developing trust and professional rapport with employees and team members; work as a team\\-player \\- Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements \\- Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner\n\n\nAdditional Information:\n\n\nAll your information will be kept confidential according to EEO guidelines.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764070192000","seoName":"associate-professional-quality-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-cust-service-facing/associate-professional-quality-analyst-6452098459878712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"92f29f5b-fac8-4302-8e7f-c7f40a6ce454","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Manage service quality for customer satisfaction","Strong analytical and communication skills required","Work in a fast-paced environment with team collaboration"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1764070192177,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4071","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6441153757030612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Benefits Analyst","content":"Job Summary:\n\nThe purpose of this position is to promote sales and client retention through excellent customer service within the Benefits department by assisting with Billing and Reconciliation and other financial functions, such as auditing, planning, budgeting, cost control and projects.\nResponsibilities:\n* English – Spanish Language (Oral and writing 80 or higher), (B2 or above).\n* Must have a high school diploma or in progress to complete high school.\n* At least 1 year of experience in Customer Service positions.\n* This job adjusts to the Eastern Time Zone and follows a US holiday schedule.\n* Strong customer service skills\n* Excellent communication skills\n* Comfortable working in a high volume/high demand environment\n* Good presentation and a polite, tactful and friendly character.\n\n\nSkills and Experience: \n\n* English –Spanish Language (Oral and writing 90 % or higher) (C1 or above)\n* Must have a high school diploma\n* At least 1 year of experience in Customer Service positions.\n* This job adjusts to the Eastern Time Zone and follows a US holiday schedule.\n* Excellent verbal and written communication skills. A genuine interest in working with and helping \n\ncustomers.\n* Demonstrated experience in providing high levels of customer satisfaction and performance in \n\na high transaction volume/high demand environment preferred.\n* Good presentation and a polite, tactful and friendly character.\n* Ability to interact with customers and all levels of internal personnel.\n* Proficient knowledge of computer systems / software.\n* Attention to detail.\n* Adhere to attendance and punctuality standards. Work additional hours on as needed basis.\n* Adapt to change and meet the changing demands of the work environment.\n* Organizational, analytical, and problem\\-solving skills are essential.\n* Ability to effectively handle multiple assignments is required.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1763215137000","seoName":"benefits-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-cust-service-facing/benefits-analyst-6441153757030612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"70a055fa-4131-4ab7-80b3-444a5422bf9a","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Bilingual English-Spanish skills required","Strong customer service experience needed","High volume environment with US holiday schedule"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1763215137267,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Cl. 47d # 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20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6432955232742612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"TECHNICIAN OR TECHNOLOGIST IN SYSTEMS","content":"Requirements:\n\nAcademic background: Systems Technician or Technologist (must have graduation certificate and diploma)\n\nExperience: Minimum 1 year (certified)\n\nAge: Between 19 and 35 years old\n\nGender: Male\n\nCapable of performing:\n\n* On-site Technical Support.\n* Preventive and corrective maintenance of computer equipment.\n* Knowledge of Windows operating systems, networks, and office software tools.\n* Performing information protection, backup, and recovery procedures.\n* Diagnosing computers, Windows operating systems, and Microsoft Office.\n* Installation, configuration, and support for Windows operating systems, office suites, and applications.\n* Providing helpdesk support.\n\nTools:\n\n* Must have a hard drive and USB memory stick.\n\nJob type: Full-time\n\nApplication question(s):\n\n* Are you currently employed?\n* What is your salary expectation?","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762574627000","seoName":"tecnico-o-tecnologo-en-sistemas","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-customer-service-call-center/tecnico-o-tecnologo-en-sistemas-6432955232742612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3ba246f4-3651-4f9a-b851-7f48ee7d9954","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["On-site technical support","Maintenance of computer equipment","Knowledge of Windows and office tools"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1762574627558,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6432940899724912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"REVIT MEP MODELERS - REMOTE WORK","content":"BIM modelers with experience in modeling Potable Water, Wastewater, and Rainwater systems (REVIT MEP) are required.\n\nWork mode: Remote work.\n\nSemi-flexible working hours from Monday to Friday, 8:30 AM to 6:30 PM.\n\nRemuneration: Based on experience and applicant's profile.\n\nResidence anywhere in the world.\n\nInterested candidates should submit their CV including monthly salary expectations in USD.\n\nThose who meet the requested information and required profile will be contacted.\n\nPosition type: Full-time, Indefinite\n\nApplication question(s):\n\n* How long have you been modeling Potable Water, Wastewater, and Rainwater networks in REVIT?","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762573507000","seoName":"modeladores-revit-mep-teletrabajo","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-other25/modeladores-revit-mep-teletrabajo-6432940899724912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"10d6b224-7c4d-4c39-9a64-c71a064549cf","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["BIM modelers needed for water systems","Remote work opportunity","Flexible schedule from 8:30 AM to 6:30 PM"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1762573507790,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6430477536896312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"English Teacher (Remote) – Berlitz Colombia","content":"**Job Opening – English Instructor | Full Time (Peak Hours)**\n\nAre you passionate about teaching and fluent in English? **We are looking for you at Berlitz Colombia!** Join a multicultural team and teach students across Latin America from the comfort of your home.\n\n**Work Mode:** 100% Remote\n\n**Schedule:** Monday to Friday from 5:00 a.m. to 10:00 a.m. and from 5:00 p.m. to 12:00 a.m.; Saturdays from 7:00 a.m. to 4:30 p.m. (You only work scheduled classes within this time frame).\n\n**Requirements:** \n\n* Must reside in Colombia.\n* Advanced level of English (C1 or higher).\n* Be a professional or a student in the 6th semester or beyond in any field of study.\n* Experience or knowledge in pedagogy**.**\n\n**We Offer**\n\n* Indefinite-term contract, lesson-based pay according to the languages you master, night and holiday surcharges paid as applicable, equipment and study materials provided by the company, bonus upon completion of training, among others.\n\n**Average monthly lessons: 80 to 120 classes.**\n\n**Methodology: Berlitz Method®.**\n\nJob type: Full-time, Part-time","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762381057000","seoName":"english-teacher-remote-berlitz-colombia","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-other25/english-teacher-remote-berlitz-colombia-6430477536896312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"68849bd6-9ecf-4cfc-b77e-0ca0c2e4d814","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Teach English remotely","Flexible schedule with peak hours","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1762381057569,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4071","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6429770505113812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Chef-Head / Jefe de Cocina","content":"**Additional Information** \n\n**Job Number**25177964 \n\n**Job Category**Food and Beverage \\& Culinary \n\n**Location**Barranquilla Marriott Hotel, Calle 1A \\#25\\-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007 \n\n**Schedule**Full Time \n\n**Located Remotely?**N \n\n**Position Type** Management \n\n**JOB SUMMARY**\n\n \n\n\n\nAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.\n\n \n\n\n\n**CANDIDATE PROFILE**\n\n \n\n\n\n**Education and Experience**\n\n\n* High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.\n\n\nOR\n\n\n* 2\\-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.\n\n \n\n\n\n**CORE WORK ACTIVITIES**\n\n \n\n\n\n**Ensuring Culinary Standards and Responsibilities are Met**\n\n\n* Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.\n\n\n* Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness.\n\n\n* Develops, designs, or creates new menus and recipes based on standards or artistic contributions.\n\n\n* Demonstrates knowledge of high quality food products, presentations and flavor.\n\n\n* Ensures compliance with food handling and sanitation standards.\n\n\n* Ensures compliance with all applicable laws and regulations.\n\n\n* Follows proper handling and right temperature of all food products.\n\n\n* Knows and implements brand’s Safety Standards.\n\n\n* Supervises kitchen shift operations and ensures compliance with all Food \\& Beverage policies, standards and procedures.\n\n\n* Maintains purchasing, receiving and food storage standards.\n\n\n* Operates and maintains all department equipment and reports malfunctions.\n\n\n* Supports procedures for food \\& beverage portion and waste controls.\n\n\n* Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant.\n\n\n* Checks the quality of raw and cooked food products to ensure that standards are met.\n\n\n* Assists in determining how food should be presented and creates decorative food displays.\n\n \n\n\n\n**Leading Culinary Team**\n\n\n* Supervises and coordinates activities of cooks and workers engaged in food preparation.\n\n\n* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.\n\n\n* Supervises and manages employees. Manages all day\\-to\\-day operations. Understands employee positions well enough to perform duties in employees' absence.\n\n\n* Encourages and builds mutual trust, respect, and cooperation among team members.\n\n\n* Serves as a role model to demonstrate appropriate behaviors.\n\n\n* Ensures and maintains the productivity level of employees.\n\n\n* Ensures that menu items are prepared and presented according to use record standards.\n\n\n* Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.\n\n\n* Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.\n\n\n* Leads shifts while personally preparing food items and executing requests based on required specifications.\n\n \n\n\n\n**Maintaining Culinary Goals**\n\n\n* Achieves and exceeds goals including performance goals, budget goals, team goals, etc.\n\n\n* Develops specific goals and plans to prioritize, organize, and accomplish your work.\n\n\n* Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.\n\n\n* Schedules employees to business demands and tracks employee time and attendance.\n\n\n* Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.\n\n\n* Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.\n\n\n* Reviews staffing levels to ensure that guest service, operational and financial objectives are met.\n\n \n\n\n\n**Ensuring Exceptional Customer Service**\n\n\n* Provides services that are above and beyond for customer satisfaction and retention.\n\n\n* Manages day\\-to\\-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.\n\n\n* Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.\n\n\n* Sets a positive example for guest relations.\n\n\n* Handles guest problems and complaints.\n\n\n* Strives to improve service performance.\n\n\n* Helps employees receive on\\-going training to understand guest expectations.\n\n \n\n\n\n**Managing and Conducting Human Resource Activities**\n\n\n* Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.\n\n\n* Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.\n\n\n* Assists as needed in the interviewing and hiring of employee team members with appropriate skills.\n\n\n* Participates in the employee performance appraisal process, providing feedback as needed.\n\n\n* Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.\n\n\n* Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.\n\n \n\n\n\n**Additional Responsibilities**\n\n\n* Provides information to supervisors, co\\-workers, and subordinates by telephone, in written form, e\\-mail, or in person.\n\n\n* Analyzes information and evaluating results to choose the best solution and solve problems.\n\n\n* Attends and participates in all pertinent meetings.\n \n\n*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*\n\n\nMarriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\\-so\\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. \n\n\n\n\nJW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. 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Be responsible for the vessel's safety, compliance with river navigation regulations, safe towing of barges, and proper operation of maneuvering equipment.\n\n**Requirements:**\n\nValid river captain or small vessel pilot license issued by DIMAR.\n\nMinimum of 2 years of experience in river navigation.\n\nGood physical and mental health, suitable for working under pressure conditions.\n\n**Additional Details:**\n\nContract type: Service provision or work\\-labor contract depending on operation.\n\nLocation: Magdalena River, its channels, streams, and dikes (Barranquilla to Betania stretch).\n\nSalary: Negotiable\n\nAvailability: Immediate.\n\nSend resume to email: nuevoreclutamiento@proton.me\n\nPosition type: Permanent","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761700099000","seoName":"vacante-piloto-remolcador-fluvial-para-transporte-de-barcazas","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-other25/vacante-piloto-remolcador-fluvial-para-transporte-de-barcazas-6421761275008112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ba1340fc-018a-4ab2-8e98-11c40836ba11","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Operate river tugboats for barge transport","Require valid river captain license","Experience in river navigation required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1761700099609,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6420288217920212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Amazon Connect Reporting Analyst","content":"**Location: El Salvador or Colombia (Barranquilla)**\n\n **Description:** \n\n \n\nYou will be responsible for designing, developing, and maintaining reports that support data visualization and analysis to monitor the operational performance of the Contact Center. \n\n \n\n**Main Responsibilities:**\n\n* **Report and Dashboard Design:** Create operational and strategic dashboards in QuickSight. Visualize performance metrics for agents, queues, outbound campaigns, etc.\n* **Data Source Integration:** Connect data from Amazon Connect, Elasticsearch, and other internal sources. Collaborate with the technical team to define efficient data pipelines.\n* **Automation and Maintenance:** Automate periodic report generation. Ensure the quality and consistency of reported data.\n\n**Requirements to Apply:**\n\n* **Education:** Active undergraduate student in Systems Engineering or related field. Recent graduate in Systems Engineering, or awaiting degree completion in Systems Engineering or related field.\n* **Desired Technical Skills and Knowledge:** Data visualization tools (Power BI, intermediate Excel), Amazon QuickSight (desired), Elasticsearch (desired), Amazon Connect, SQL.\n* **Experience:** Minimum of 2 years of experience with data visualization tools (preferred). Prior experience in Contact Center environments preferred (ideally with Amazon Connect).\n* **Languages:** Intermediate English desired (not mandatory).\n* **Location:** San Salvador, El Salvador / Barranquilla, Colombia (on-site mode)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761585017000","seoName":"reporting-analyst-amazon-connect","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-other25/reporting-analyst-amazon-connect-6420288217920212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b8d02020-b3a4-4adc-8834-a9b88ead38ff","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Design and maintain reports for Contact Center performance","Integrate data from Amazon Connect and Elasticsearch","Automate report generation and ensure data consistency"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1761585017025,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6420174186611412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Claims Specialist (FTL)","content":"**Job Summary**\n\n\nClaims Specialist (FTL)\n\n\nFull\\-time\n\n\nIn\\-Office \\| Barranquilla, Colombia\n\n**Claims Specialist Role Description:**\n\n\nThe Claims Specialist (FTL) will manage the full lifecycle of cargo loss and damage claims for our freight brokerage, from intake through settlement. This role serves as the primary point of contact for assigned claims, ensuring timely professional communication and driving accurate, data\\-backed resolutions.\n\n\nCore Logistics is a dynamic and rapidly expanding organization that specializes in delivering Freight Transportation Solutions and Logistics Support across the United States and Canada. Grounded in seven core values—Safety, Courage, Achievement, Respect, Responsibility, Integrity, and Transparency—Core prioritizes the success of its clients and team members. Embracing the ethos of *\"All Owns All,\"* *\"Let No Team Member Fail,\"* and *\"Integrity Before Profit,\"* Core fosters a culture of unwavering commitment to excellence.\n\n **Main Responsibilities:**\n\n* Manage the full lifecycle of FTL cargo claims, from intake to resolution.\n* Review shipping documentation (BOL, POD, invoices, contracts) to determine liability.\n* Communicate directly with customers and carriers to provide updates and resolve claims.\n* Maintain organized, audit\\-ready claim files and accurate records in internal systems.\n* Support recovery and subrogation efforts according to carrier contracts and insurance policies.\n* Coordinate with internal teams to gather facts and align claim resolution strategies.\n* Identify recurring issues and recommend process improvements to prevent future claims.\n\n**Minimum Requirements:**\n\n* Bachelor’s degree in international business or a related field.\n* Minimum 2 years of proven experience managing cargo claims in a freight brokerage, logistics, or transportation company (FTL experience preferred).\n* Strong knowledge of U.S.\\-based logistics practices, carrier contracts, and freight claims procedures.\n* Proficient in reviewing and interpreting transportation documentation such as BOLs, PODs, invoices, and rate confirmations.\n* English proficiency at C1 level, both written and verbal.\n* Highly detail\\-oriented, organized, and capable of managing multiple claims simultaneously with accuracy and urgency.\n\n**Incentives:**\n\n* Industry\\-leading Salary \\+ Bonusses program\n* Work Schedule: Monday to Friday (weekends OFF)\n* Contract type: Permanent.\n* Driven by US Calendar\n* 2 Weeks Paid Vacation Annually\n* Encouraging and Collaborative Team Environment\n\n**Please Note:** To ensure a thorough review process, we kindly request that all CVs be submitted in English.\n\n\nDon’t miss out on this opportunity to be part of something great! Join us and let’s achieve amazing things together.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761576108000","seoName":"claims-specialist-ftl","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-customer-service-call-center/claims-specialist-ftl-6420174186611412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"60314567-3bdf-44c9-84be-5dffd41b8de2","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Manage FTL cargo claims lifecycle","Review shipping documentation","Communicate with customers and carriers"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1761576108328,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6414739550451312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior HR Services Analyst - Care Center","content":"Job Summary:\n\nAuxis, a Grant Thornton US company, is seeking a detail\\-oriented and customer\\-focused **HR Services Analyst** to join our dynamic team. In this role, you will be a key player in delivering exceptional business and customer service support to one of our key clients. You will serve as a first point of contact, ensuring timely and effective resolution of inbound inquiries across multiple communication channels, via phone, email, chat and text.\n\n\nResponsibilities:\n* Deliver first contact resolution.\n* Professionally handle high volume inbound calls in a timely manner.\n* Follow specific communication guidelines and escalation protocol while handling calls by topic.\n* Identify customer and worksite employee needs, clarify information as needed, research every issue, and provide solutions and/or alternatives for resolution.\n* Seize opportunities to gently educate clients and worksite employees on Client’s offerings and online employee portal functionality.\n* Build positive and professional relationships, and further impress customers by going the extra mile.\n* Must be able to communicate conversations through note taking and shorthand.\n* Maintain required documentation for client and worksite employee calls within applicable systems.\n* Provides executive leadership administrative support as needed.\n* Meet all agent KPI’s including call efficiency, quality, quantity and NPS customer satisfaction scores.\n* Treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization.\n* Listen carefully to our customers to ensure appropriate responses.\n* Comply and adhere to Auxis operational processes and security policies.\n* Must attend all customer service and performance\\-related scheduled meetings as required.\n* Perform other related and administrative duties as assigned.\n* Must be able to maintain the highest level of confidentiality with the ability to handle sensitive material concerning the organization and its clients.\n\n\nSkills and Experience:\n* English –Spanish Language (Oral and writing 90 % or higher) (C1 or above)\n* 2\\-3 years of prior Customer Service\\- Call Center oriented role required.\n* Must work well independently as well as a functional team member.\n* Must have a high school diploma.\n* Demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment preferred.\n* Excellent computer skills and high proficiency in MS Office Suite is required. Familiarity with HRIS and Ticketing Systems is a plus.\n* Experience in one of the following fields preferred: Human Resources, Benefits, and/or Payroll.\n* The Senior HR Services Analyst will adjust its local schedule with resources supporting this position during Daylight Savings time changes in the USA Central Time Zone.\n* The ability to effectively handle multiple assignments is required.\n* Excellent verbal and written communication skills, along with demonstrated active listening skills. A genuine interest in working with and helping customers.\n* Must possess excellent Communication skills and Involvement.\n* Good presentation and a polite, tactful, and friendly character.\n* Ability to interact with customers and all levels of internal personnel.\n* Attention to detail.\n* Project an energetic attitude, warm welcome and positive image over the phone and similar channels.\n* Adhere to attendance and punctuality standards. Work additional hours on as needed basis.\n* Adapt to change and meet the changing demands of the work environment.\n* Working knowledge of all customer service reports and systems\n* Organizational, analytical, and problem\\-solving skills are essential.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761151527000","seoName":"senior-hr-services-analyst-care-center","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-customer-service-call-center/senior-hr-services-analyst-care-center-6414739550451312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"291e34c2-3d33-4f57-831d-b63cc9fb9085","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Handle high-volume customer inquiries","Provide first-contact resolution","Support HR services and client needs"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1761151527378,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6414620604339412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Food Engineer - Food Quality Technologist - Microbiologist","content":"Specialized laboratory in microbiological and physicochemical analysis of food and water requires a professional in BARRANQUILLA**,\\* for **food, water, swab sample collection and inspections** within the city and nearby municipalities \\* according to customer schedules and **on-demand basis, under a service contract arrangement with payment per service point**. Transportation costs and cooler shipment are covered.\n\nMust have numerical skills, attention to detail, and responsibility.\n\nPrior experience in sample collection is essential.\n\nAvailability required between 8:00 am and 4:00 pm from Monday to Thursday according to client schedules and specific requirements.\n\nJob type: Freelance\n\nMust have active social security affiliation (Health \\- ARL)\n\nMust reside in BARRANQUILLA\n\nJob type: Contract, Commission\n\nApplication question(s):\n\n* Do you have social security (Health \\- ARL)?\n* Do you live in the city of Barranquilla?","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761142234000","seoName":"food-engineer-quality-food-technologist-microbiologist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-other25/food-engineer-quality-food-technologist-microbiologist-6414620604339412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0bb71d3f-fa61-4fdc-9a39-7a5222e55816","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Microbiologist for food analysis","Sample collection in Barranquilla","Contract-based position with transportation benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1761142234714,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6414618619085012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Call Center Agent","content":"JOIN THE BEST BILINGUAL TEAM IN BARRANQUILLA! Position: Bilingual Call Center Agent – Credit Sales Management\n\nDo you want to grow professionally in a **leading BPO market call center**, focused on bilingual campaigns and the best career prospects? This is your opportunity!\n\nWhat are we looking for?\n\n* **Education level:** High school graduate or higher\n* **English level:** Advanced (B2+) – We need your fluency!\n* **Residence:** Barranquilla, Colombia\n* **Attitude:** First-class customer service and exceptional sales skills\n\nWhat do we offer?\n\n**Base salary:** $2,850,000 COP + uncapped commissions from sales \n**Welcome bonus:** $350,000 COP after one and a half months of operation \n**Longevity bonuses:**\n\n* $1,000,000 COP upon completing 1 year\n* $1,000,000 COP upon completing 2 years\n* $1,000,000 COP upon completing 3 years\n\n**Additional benefits:** Monthly Spotify or Netflix membership starting from the first month of contract signing\n\nSchedule and location:\n\nMonday to Friday, 11:00 am – 8:30 pm \nHolidays according to the United States calendar \nBarranquilla – Calle 77 # 59-3\n\nWhy work with us?\n\n* Real opportunities for professional growth in a dynamic and bilingual environment\n* Work at a leading company that values and rewards your talent\n* Be part of international campaign expansion and improve your sales skills\n\n**Don't wait any longer!** Send your resume and prove you're the bilingual talent Barranquilla is looking for.\n\nJob type: Full-time\n\nApplication questions:\n\n* Are you currently in the city of Barranquilla or nearby?\n* What is your English proficiency level?\n\nLanguages:\n\n* English B2+ or higher (Desirable)","price":"COP 2,850,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761142079000","seoName":"call-center-agent-bilingual","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-other25/call-center-agent-bilingual-6414618619085012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"391cb179-d6de-4167-bef1-be2c70807430","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Bilingual call center agent position","Competitive salary with commissions","Opportunities for professional growth"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1761142079616,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6414618379840112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Carrier Sales Manager","content":"**About the job**\n-----------------\n\n### **Carrier Sales Manager**\n\n\n*Location: Barranquilla (On\\-site)*\n\n\nAs a Carrier Sales Manager, you will be responsible for overseeing the performance and development of Carrier Sales Representatives, both on\\-site in Barranquilla, Colombia, and some remote team members. This includes, but is not limited to: managing personnel schedules to ensure consistent coverage, tracking and driving progress on key performance indicators (KPIs), providing ongoing training and coaching, managing call volume distribution, and upholding and reinforcing Core company values.\n\n\nCore Logistics is a dynamic and rapidly expanding organization that specializes in delivering Freight Transportation Solutions and Logistics Support across the United States and Canada. Grounded in seven core values—Safety, Courage, Achievement, Respect, Responsibility, Integrity, and Transparency—Core prioritizes the success of its clients and team members. Embracing the ethos of *\"All Owns All,\"* *\"Let No Team Member Fail,\"* and *\"Integrity Before Profit,\"* Core fosters a culture of unwavering commitment to excellence.\n\n**Main Responsibilities:**\n\n* Ensure tasks are reassigned to tracking immediately upon notification of a CSR being off shift.\n* Verify all CSRs have access to the necessary software and tools to succeed.\n* Provide ongoing training and development to support CSR success.\n* Hold CSRs accountable to KPIs and provide coaching with actionable solutions.\n* Monitor volumes in CSR regions to ensure staffing levels align with output needs.\n* Maintain a disciplined, focused work environment while fostering high morale.\n* Ensure adherence to SOPs and best practices for booking, tracking, negotiating, and problem\\-solving in logistics.\n* Identify gaps in processes and propose/update SOPs as needed, especially with new software integrations.\n* Track individual CSR progress monthly; set stretch goals and identify development opportunities.\n* Regularly review challenges, outcomes, and team highlights; give recognition when warranted.\n* Lead by example with professionalism, and hold CSRs to the same high standard.\n\n**Key Performance Indicators:**\n\n* Constructive feedback loops with reps who need additional development\n* Tracking and booking gap mitigation when reps are out\n* Reinforcement and monitoring/presenting of KPI’s (to leadership and reps)\n* Identifying training and execution needs\n\n**Minimum Requirements:**\n\n* Bachelor’s Degree or equivalent professional experience in logistics, supply chain, or a related field.\n* English proficiency at C1 level or higher (mandatory).\n* Proven leadership experience, with a minimum of 3 years in Carrier Sales or similar logistics roles, demonstrating a consistent track record of performance and team development.\n* Strong ability to lead, coach, and inspire teams in a fast\\-paced, metrics\\-driven environment.\n* Excellent communication, negotiation, and interpersonal skills, with the ability to influence and build trust at all organizational levels.\n* Highly organized, proactive, and solution\\-oriented, with an entrepreneurial mindset and a commitment to continuous improvement.\n* Experience managing remote and on\\-site teams is a plus.\n\n**INCENTIVES:**\n\n* Industry\\-leading Salary \\+ Bonusses program\n* Work Schedule: Monday to Friday (weekends OFF)\n* Contract type: Permanent.\n* Driven by US Calendar\n* 2 Weeks Paid Vacation Annually\n* Encouraging and Collaborative Team Environment\n\n**Please Note:** To ensure a thorough review process, we kindly request that all CVs be submitted in English.\n\n\nDon’t miss out on this opportunity to be part of something great! Join us and let’s achieve amazing things together.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761142060000","seoName":"carrier-sales-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-customer-service-call-center/carrier-sales-manager-6414618379840112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"304d26d7-d20b-4af2-8b03-cc0b64313009","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Lead Carrier Sales team in Barranquilla","Manage on-site and remote CSR teams","Industry-leading salary with bonuses"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1761142060924,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6414617171699512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"ON-SITE TECHNICIAN - BARRANQUILLA","content":"**Job Description**\nProvide technical support, ensuring service excellence through resource management, preventive and/or corrective maintenance, report and/or metric management, or operating process centers in computing centers, generating a positive impact on user productivity and management.\n\n **Skills**\nTeamwork II\nChange Management I\nKnowledge Management II\nCommitment II\nResults Orientation II\nAnalytical Thinking I\nProblem Solving I\nPositive Attitude II\nEffective Communication I\nCustomer Focus I\nInnovative Thinking I\nIntermediate\nBeginner\nBeginner\nIntermediate\nIntermediate\nIntermediate\nBeginner\nBeginner\nIntermediate\nBeginner\nBeginner\nBeginner**Qualifications*** Technical degree in systems, electronics, computer science, or related fields.\n* Desirable experience of at least six (6) months in endpoint device management support.\n* Desired knowledge and experience in workstation software and hardware, as well as technology asset management.\n* Work schedule from 7 am to 5 pm\n* Phone support during established hours (help desk knowledge)\n**About Us**\nWe believe in Latin America's innovative potential; we passionately live digital transformation and convergence, which is why we want to help you maximize your business capabilities. Now is the time to unify silos, converge toward a common purpose, and connect technologies to transform them into value. \n\nAxity, connections that transform.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761141966000","seoName":"tecnico-en-sitio-barranquilla","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-customer-service-call-center/tecnico-en-sitio-barranquilla-6414617171699512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c78f8067-de8f-4055-9f45-be64aeb08e63","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Technical support for computing processes","Experience in endpoint device management","7 am to 5 pm work schedule"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1761141966538,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4070","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6414616188953912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Representative","content":"We are looking for a customer Service representative ONLY FOR Barranquilla!\n\n**Customer Service Representative – Resolv. Global**\n\n**Location:** On\\-site (Barranquilla, Colombia) \n**Employment Type:** Full\\-time\n\n**About the Role:** \nAt **Resolv. Global**, we are looking for a **Customer Service Representative** to join our growing team! This is an excellent opportunity for individuals who are passionate about helping others, enjoy problem\\-solving, and want to be part of a dynamic and supportive work environment.\n\nAs a member of our customer service team, you will be responsible for providing exceptional assistance to our clients through calls, chats, and emails. You’ll ensure every customer interaction is handled with professionalism, empathy, and efficiency.\n\n**Key Responsibilities:**\n\n* Handle incoming customer inquiries via phone, chat, and email.\n* Provide accurate information and solutions in a friendly and professional manner.\n* Maintain detailed and accurate records of customer interactions.\n* Collaborate with other departments to resolve complex issues.\n* Uphold company standards for quality and customer satisfaction.\n\n**Job Requirements:**\n\n* **At least 6 months of experience in customer service** (call center or similar environment).\n* **Strong English level (C1–C2\\)** – excellent verbal and written communication skills required.\n* **100% On\\-site position** – must be available to work from our office.\n* **Availability to work rotating shifts:**\n* 8:00 AM – 5:00 PM\n* 1:30 PM – 10:30 PM\n\n*(Monday to Saturday)*\n\n* **Two days off per week** (assigned randomly).\n\n**Compensation \\& Benefits:**\n\n* **Weekly payments** in USD.\n* **Competitive U.S.\\-based salary** aligned with experience and performance.\n* Opportunity for growth within an international company.\n* Supportive and inclusive work culture.\n\n**Why Join Resolv. Global?**\n\nAt Resolv. Global, we believe in empowering our employees to deliver the best customer experiences possible. You’ll be joining a team that values collaboration, respect, and continuous improvement — all while being rewarded for your dedication and hard work.\n\nTipo de puesto: Tiempo completo","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761141889000","seoName":"customer-service-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-customer-service-call-center/customer-service-representative-6414616188953912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f70b7ce9-7718-4d6b-9e55-2603d05bd387","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Customer service representative role","On-site in Barranquilla, Colombia","Competitive U.S.-based salary"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1761141889761,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6414611714317112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Copy of Store Manager / Gerente de Tienda Barranquilla","content":"Fashion, talent, and customers are the words that define La Casa de las Carcasas.\n\n\nWe have more than 6,000 people from over 60 nationalities across our teams and more than 1,000 stores worldwide.\n\n\nWe love discovering and working with new talents who are passionate about the Retail world, seeking professional stability and growth, or simply looking to combine their studies or personal life with a dynamic and fun job.\n\n\nCurrently, we are looking for a Store Manager for our store located at **Centro Comercial Mall Plaza Falabella Barranquilla** who wants to become part of an exceptional team.\n\n **How will we support you day to day?**\n\n* We will support you from your first day and help develop your talent.\n* To introduce you into the world of La Casa de las Carcasas, we will provide access to our onboarding academy called Start Trip, as well as our continuous e-learning platform to help further develop your skills (leadership, internal communication...).\n* We will guarantee you a stable position, as you will become a key pillar for us.\n* You will receive a competitive industry salary with performance-based bonuses and we will offer you a full-time schedule.\n* You will enjoy exclusive discounts on all our products.\n\n **What will be your responsibilities in the store?**\n\n* Drive sales by ensuring customer service standards and delivering a unique shopping experience to our customers.\n* Take charge of staff selection to build your store team, train new hires, and organize schedules and vacations to ensure smooth store operations.\n* Analyze KPIs and design action plans together with your team to positively impact store performance and goal achievement.\n* Manage inventory, visual presentation, and store organization using all the tools we provide.\n* Be responsible for leading, motivating, and inspiring your team.\n\n **What do we expect from you?**\n\n* Passionate about customer service and highly motivated to further improve your sales skills.\n* Experience leading store teams and familiar with the Retail sector.\n* Accustomed to working with KPIs and sales targets.\n* A role model for your team, helping achieve outstanding results together.\n\n**Discover what your journey with us will be like:** **Click here**\n\n\nDo you like what you read? Join our team to enjoy all this and more.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761141540000","seoName":"copy-of-store-manager-gerente-de-tienda-barranquilla","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://co.ok.com/en/city-sabanalarga/cate-other25/copy-of-store-manager-gerente-de-tienda-barranquilla-6414611714317112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"48d68fd0-907b-41e8-83c0-9f1a13fb901e","sid":"9ff1a0ae-34ce-48ae-aab6-028d0711374e"},"attrParams":{"summary":null,"highLight":["Lead a dynamic retail team","Competitive salary and benefits","Extensive training and development opportunities"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barranquilla,Atlántico","unit":null}]},"addDate":1761141540180,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia","infoId":"6414482585421112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Motorized Nursing Assistant (Barranquilla)","content":"GENCELL is looking for a Nursing Assistant with at least 1 year of experience in blood sample collection from adult and pediatric patients, for home sample collection. 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This is your opportunity to join a growing international company and make a difference!\n\nWhat will you do in this role?\n\nAs a Scheduling Coordinator, you will be the first point of contact for caregivers of our clients in the U.S., ensuring efficient scheduling. Your main responsibilities will be:\n\n\\- Review caregivers' preferred schedules\n\n\\- Identify available shifts with clients\n\n\\- Assign shifts according to client needs and caregiver preferences\n\n\\- Optimize caregiver scheduling and earnings\n\nProfile we are looking for:\n\n\\- Education: High school diploma\n\n\\- Experience: 1 year in BPO or call center\n\n\\- Language: Fluent English (minimum level B2, certified or verifiable)\n\nWhat do we offer?\n\n\\- Contract: Indefinite term\n\n\\- Schedule: On-site work covering U.S. hours, Monday through Sunday with rotating shifts, including at least one weekend day\n\n?? 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Call Center & Customer Service in Sabanalarga
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Administrative Coordinator64560868701699120
Indeed
Administrative Coordinator
Important company in the health sector is looking for a coordinator. Must be a professional preferably from the health area and specialist in auditing, with at least 2 years of experience in similar positions. Job offer: Type of contract: OPS service provision Honorarium: $4.000.000 Availability to travel 192 monthly hours Position type: Full-time
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
COP 4,000,000/year
Bilingual Operations Coordinator - Barranquilla64531621745410121
Indeed
Bilingual Operations Coordinator - Barranquilla
**Position:** Bilingual Shift Scheduling Coordinator – International Healthcare Provider. On-site mode \| Indefinite contract \| Barranquilla Do you have experience in service scheduling? This is your opportunity to lead and make a difference! What will you do in this role? As a Bilingual Shift Scheduling Coordinator, you will be the first point of support for our caregivers, providing operational assistance and ensuring efficient shift assignments. Your responsibilities will include: * Analyze and manage service representatives' schedule preferences. * Identify available shifts with clients. * Assign shifts according to each client's characteristics and needs. * Optimize scheduling and maximize service representatives' earnings. This function operates 24/7, so flexibility and commitment are required to ensure service continuity. **Profile we are looking for:** **Education:** High school graduate. Graduated technician or technologist **Experience:** Minimum 1 year in service coordination, shift scheduling, administrative work, data entry, or direct patient or customer service. **Language:** Fluent English (minimum level B2 certified or verifiable). **What we offer:** **Salary:** $3\.250\.000 plus performance bonus. Contract type: Indefinite term **Work mode:** On-site, Monday through Sunday with availability to work at least one weekend day on a rotating basis, with two rest days. Job stability and growth opportunities within an expanding international company
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
COP 3,250,000/year
Bilingual Medical VA with Scribe Experience (Colombia)64531621483137122
Indeed
Bilingual Medical VA with Scribe Experience (Colombia)
**Bilingual Medical VA with Scribe Experience** **Client:** US Medical Practice Focus: Telemedicine \& Patient Care**Work Setup:** 100% Remote (Work From Home)**Compensation:** $7/hour (Weekly Payouts) About the Role We are looking for a **Bilingual Virtual Assistant (English \+ Spanish)** to support a US\-based medical practice that frequently conducts telemedicine. The ideal candidate is detail\-oriented, adaptable, and experienced in medical scribing and administrative support. You will play a vital role in live scribing during telehealth sessions, chart preparation, and administrative coordination, ensuring seamless patient care and clinic operations. Key Responsibilities * Provide **live scribing** support during telemedicine visits. * Enter lab orders and medications as instructed by the provider. * Prepare charts and update patient notes in TERA EMR. Responsibilities for Coverage * Cover phone lines when staff are on leave using **RingCentral**. * Handle inbound calls, route faxes, and transfer calls as needed. * Assist with various administrative tasks to support clinic operations. Qualifications * Bilingual: **Fluent in English and Spanish** (required, as half of patients are Spanish\-speaking). * Must be an **iPhone user** (for iMessage group threads and shared Notes workflow). * Prior experience with **scribing or charting tasks** in a medical setting. * Willingness to **wear multiple hats** and adapt to different responsibilities. * Strong internet connection, backup device, backup power, and VPN use (GoLean standard). Nice to Have * Experience in **TERA EMR**. * Supported Endocrinology practice **This is a part\-time role (30 hours per week, Monday–Thursday, 9:00 AM – 5:00 PM CST) \- with high possibility of going fulltime as the partnership progresses.**You will be an integral part of the provider’s telemedicine workflow, ensuring accurate documentation, smooth communication, and reliable coverage for the clinic. Job Types: Full\-time, Part\-time Expected hours: 30 per week
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
COP 7/hour
Technical Support & Customer Service Agents64521025277314123
Indeed
Technical Support & Customer Service Agents
**UnifyCX** is looking for extraordinary **Technical Support and Customer Service Agents** to join our motivated team. **What Will You Do?** As a **Technical Support and Customer Service Agent**, provide world\-class customer service through every interaction offering solutions to any customer’s issue or concerns in reference to their mobile hotspot and internet service through calls and chat. You will use all resources available to discover root causes and prevent future issues and assist the customers to make payments, changes to their account, upsell, respond any billing inquiries that may arise and resolve technical issues from remote troubleshooting to dispatching a technician. **In this role you will:** * Answer customer interactions (calls/emails) within SLAs and follow up on any further actions needed for resolution or install (Sales, Billing/Account, and tech Support) * Use every resource available to resolve customer’s issue. * Dispatch appropriately according to the need and SLAs. * Support Field Operations team members with work orders’ inquiries and communication with the customer. * Perform other duties as assigned. **Who You Are:** Ideal candidates for this position will be analytical but with an outgoing customer service attitude. We are hiring individuals that are intelligent, dependable, and ready to take their career to the next level with a growing company. ***To be considered, candidates are expected to have the following:*** * Bilingual English/Spanish proficient in written and verbal communication. * Excellent multi\-tasking skills. * 6 months minimum of proven technical support experience preferably in internet services. * Basic understanding of Networking. * Excellent Customer service skills. **Who We Are:**UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI\-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact. ***UnifyCX is a certified minority\-owned business and an EOE employer who welcomes diversity.***
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Customer Service Agents64521025246851124
Indeed
Customer Service Agents
UnifyCX is growing and looking for **Customer Service Agents** to join our motivated and ambitious team in Barranquilla. **What Will You Do?** As a Customer Service Agent, you’ll be the first point of contact for our clients’ class members. You’ll handle inquiries via phone, email, and written correspondence always delivering accurate information with professionalism and empathy. ***Key Responsibilities:*** * Answer inbound calls, emails, and written requests. * Provide clear, accurate information about case details, member rights, deadlines, and options. * Follow company procedures and training materials to resolve issues efficiently. * Escalate complex situations when necessary and complete follow\-up tasks to ensure resolution. * Deliver excellent customer service while maintaining accuracy and attention to detail. * Support additional projects and duties as needed. **Who are you?** * Experience: 1\+ years in a call center or customer service role. * Strong verbal and written communication skills; bilingual English/Spanish. * Comfortable working with computers, Microsoft Office, and internal systems. * Ability to stay organized, follow protocols, and provide exceptional service in a fast\-paced environment. **Who We Are:**UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI\-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact. *UnifyCX is a certified minority\-owned business and an EOE employer that welcomes diversity.*
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Reporting & Data Analyst64520999263234125
Indeed
Reporting & Data Analyst
**Contract Type:** Temporary WAH **Location:** Barranquilla \- //ATLANTICO **Date Published:** 11\-19\-2025 **Job ID:** REF37087E Company Description: **About Sutherland** Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market\-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland *Unlocking digital performance. Delivering measurable results.* Job Description: **About the Role** We are seeking a skilled and detail\-oriented **Reporting \& Data Analyst** to join our operations team supporting a global technology client. This role is essential for transforming data into actionable insights that drive operational efficiency and client satisfaction. The ideal candidate will have strong analytical skills, advanced proficiency in Excel and Power BI, and the ability to communicate findings effectively to both internal teams and external stakeholders. **Key Responsibilities** * Develop and maintain dashboards and reports using Power BI and Excel to support operations and client needs. * Analyze data to identify trends and opportunities for improvement, collaborating with operations leadership to support strategic decision\-making. * Ensure data accuracy through quality checks and present insights via clear, professional presentations. * Participate in a data analysis skills test as part of the hiring process. Qualifications: **Our most successful candidates will have:** * **Bachelor's degree** in Data Analytics, Statistics, Engineering, Business, or a related field. * Minimum **2 years of experience** in a data analyst or reporting analyst role. * Advanced proficiency in **Microsoft Excel** and **Power BI**. * Strong **presentation and communication skills** in English and Spanish. * Detail\-oriented with a commitment to **data quality** and ability to work collaboratively in a **cross\-functional team**. * Available to work **7:00 AM to 7:00 PM, Monday to Saturday**. Additional Information: All your information will be kept confidential according to guidelines.
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Bilingual Receptionist64520987655811126
Indeed
Bilingual Receptionist
We are seeking a professional, detail\-oriented Bilingual Receptionist with advanced English and professional Spanish communication skills to join our remote team. This role involves direct interaction with clients in both languages, supporting our operations, and ensuring the smooth flow of administrative and client\-related processes. You will be responsible for managing calls, emails, and client communications, as well as maintaining and improving our database and CRM workflow management systems. Key Responsibilities * Communicate professionally with Spanish\-speaking and English\-speaking clients to gather information and answer questions. * Adapt to existing client workflows and integrate with established business processes. * Maintain and improve our database and CRM workflow management systems. * Manage phone calls, emails, and messages in a timely and professional manner. * Monitor pending client requests and provide timely follow\-up to ensure their completion. * Potential role expansion into additional administrative tasks. Schedule \& Availability * Full\-time (42–44 hours per week) * Hours of operation: Mon–Fri 8:00 AM – 7:00 PM, Sat 8:00 AM – 5:00 PM. This is the required availability, not the schedule for every week. * Needs to have full availability during operation hours; schedule will change based on client needs. * Potential overtime during quarterly and annual reporting periods Qualifications * Advanced Microsoft Word and Excel; proficiency with Microsoft Office Suite * Proficiency with Microsoft Teams and email management * Experience with QuickBooks Online is a plus, but not a requirement * Experience with TaxDome is a plus, but not a requirement * 2\+ years of bilingual reception experience * Experience in the financial or accounting sector preferred * Strong attention to detail with ability to identify and resolve discrepancies quickly * Time management skills to prioritize tasks during peak reporting periods * Discretion and professionalism in handling confidential financial information * Strong problem\-solving skills and adaptability when client situations change * Excellent written communication skills in both Spanish and English, with impeccable grammar and spelling Job Type: Full\-time Language: * english (Required)
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Associate Professional - Quality Analyst64520984598787127
Indeed
Associate Professional - Quality Analyst
**Contract Type:** Brick and Mortar **Location:** Barranquilla \- //ATLANTICO **Date Published:** 11\-18\-2025 **Job ID:** REF37297M Company Description: **About Sutherland** Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market\-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland *Unlocking digital performance. Delivering measurable results.* Job Description: Our Quality Analyst get to: Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations Keep management updated: Relay important information in the form of timely and accurate reports Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations Qualifications: Our most successful candidates will: \- Bachelor’s degree \- Experience with process documentation \- Be able to work in MS Office \- Have advanced\-level knowledge of Excel \- Be able to work in a fast\-paced environment \- Be pro\-active in developing trust and professional rapport with employees and team members; work as a team\-player \- Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements \- Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Additional Information: All your information will be kept confidential according to EEO guidelines.
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Benefits Analyst64411537570306128
Indeed
Benefits Analyst
Job Summary: The purpose of this position is to promote sales and client retention through excellent customer service within the Benefits department by assisting with Billing and Reconciliation and other financial functions, such as auditing, planning, budgeting, cost control and projects. Responsibilities: * English – Spanish Language (Oral and writing 80 or higher), (B2 or above). * Must have a high school diploma or in progress to complete high school. * At least 1 year of experience in Customer Service positions. * This job adjusts to the Eastern Time Zone and follows a US holiday schedule. * Strong customer service skills * Excellent communication skills * Comfortable working in a high volume/high demand environment * Good presentation and a polite, tactful and friendly character. Skills and Experience: * English –Spanish Language (Oral and writing 90 % or higher) (C1 or above) * Must have a high school diploma * At least 1 year of experience in Customer Service positions. * This job adjusts to the Eastern Time Zone and follows a US holiday schedule. * Excellent verbal and written communication skills. A genuine interest in working with and helping customers. * Demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment preferred. * Good presentation and a polite, tactful and friendly character. * Ability to interact with customers and all levels of internal personnel. * Proficient knowledge of computer systems / software. * Attention to detail. * Adhere to attendance and punctuality standards. Work additional hours on as needed basis. * Adapt to change and meet the changing demands of the work environment. * Organizational, analytical, and problem\-solving skills are essential. * Ability to effectively handle multiple assignments is required.
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Sales Advisor Call Center64373187603457129
Indeed
Sales Advisor Call Center
**Opening: Sales Advisor – No Experience Required** **Contract type:** Indefinite term **Work mode:** In-person **Salary:** Base + **uncapped bonuses** **Benefits:** All legally required Only requirement is to be of legal age and have a high school diploma; contact us via WhatsApp 3148946510. Job type: Part-time
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
TECHNICIAN OR TECHNOLOGIST IN SYSTEMS643295523274261210
Indeed
TECHNICIAN OR TECHNOLOGIST IN SYSTEMS
Requirements: Academic background: Systems Technician or Technologist (must have graduation certificate and diploma) Experience: Minimum 1 year (certified) Age: Between 19 and 35 years old Gender: Male Capable of performing: * On-site Technical Support. * Preventive and corrective maintenance of computer equipment. * Knowledge of Windows operating systems, networks, and office software tools. * Performing information protection, backup, and recovery procedures. * Diagnosing computers, Windows operating systems, and Microsoft Office. * Installation, configuration, and support for Windows operating systems, office suites, and applications. * Providing helpdesk support. Tools: * Must have a hard drive and USB memory stick. Job type: Full-time Application question(s): * Are you currently employed? * What is your salary expectation?
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
REVIT MEP MODELERS - REMOTE WORK643294089972491211
Indeed
REVIT MEP MODELERS - REMOTE WORK
BIM modelers with experience in modeling Potable Water, Wastewater, and Rainwater systems (REVIT MEP) are required. Work mode: Remote work. Semi-flexible working hours from Monday to Friday, 8:30 AM to 6:30 PM. Remuneration: Based on experience and applicant's profile. Residence anywhere in the world. Interested candidates should submit their CV including monthly salary expectations in USD. Those who meet the requested information and required profile will be contacted. Position type: Full-time, Indefinite Application question(s): * How long have you been modeling Potable Water, Wastewater, and Rainwater networks in REVIT?
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
English Teacher (Remote) – Berlitz Colombia643047753689631212
Indeed
English Teacher (Remote) – Berlitz Colombia
**Job Opening – English Instructor | Full Time (Peak Hours)** Are you passionate about teaching and fluent in English? **We are looking for you at Berlitz Colombia!** Join a multicultural team and teach students across Latin America from the comfort of your home. **Work Mode:** 100% Remote **Schedule:** Monday to Friday from 5:00 a.m. to 10:00 a.m. and from 5:00 p.m. to 12:00 a.m.; Saturdays from 7:00 a.m. to 4:30 p.m. (You only work scheduled classes within this time frame). **Requirements:** * Must reside in Colombia. * Advanced level of English (C1 or higher). * Be a professional or a student in the 6th semester or beyond in any field of study. * Experience or knowledge in pedagogy**.** **We Offer** * Indefinite-term contract, lesson-based pay according to the languages you master, night and holiday surcharges paid as applicable, equipment and study materials provided by the company, bonus upon completion of training, among others. **Average monthly lessons: 80 to 120 classes.** **Methodology: Berlitz Method®.** Job type: Full-time, Part-time
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Chef-Head / Jefe de Cocina642977050511381213
Indeed
Chef-Head / Jefe de Cocina
**Additional Information** **Job Number**25177964 **Job Category**Food and Beverage \& Culinary **Location**Barranquilla Marriott Hotel, Calle 1A \#25\-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR * 2\-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. **CORE WORK ACTIVITIES** **Ensuring Culinary Standards and Responsibilities are Met** * Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. * Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. * Develops, designs, or creates new menus and recipes based on standards or artistic contributions. * Demonstrates knowledge of high quality food products, presentations and flavor. * Ensures compliance with food handling and sanitation standards. * Ensures compliance with all applicable laws and regulations. * Follows proper handling and right temperature of all food products. * Knows and implements brand’s Safety Standards. * Supervises kitchen shift operations and ensures compliance with all Food \& Beverage policies, standards and procedures. * Maintains purchasing, receiving and food storage standards. * Operates and maintains all department equipment and reports malfunctions. * Supports procedures for food \& beverage portion and waste controls. * Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. * Checks the quality of raw and cooked food products to ensure that standards are met. * Assists in determining how food should be presented and creates decorative food displays. **Leading Culinary Team** * Supervises and coordinates activities of cooks and workers engaged in food preparation. * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Supervises and manages employees. Manages all day\-to\-day operations. Understands employee positions well enough to perform duties in employees' absence. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Ensures and maintains the productivity level of employees. * Ensures that menu items are prepared and presented according to use record standards. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. * Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. * Leads shifts while personally preparing food items and executing requests based on required specifications. **Maintaining Culinary Goals** * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. * Schedules employees to business demands and tracks employee time and attendance. * Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. * Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. * Reviews staffing levels to ensure that guest service, operational and financial objectives are met. **Ensuring Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention. * Manages day\-to\-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Sets a positive example for guest relations. * Handles guest problems and complaints. * Strives to improve service performance. * Helps employees receive on\-going training to understand guest expectations. **Managing and Conducting Human Resource Activities** * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. * Assists as needed in the interviewing and hiring of employee team members with appropriate skills. * Participates in the employee performance appraisal process, providing feedback as needed. * Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. * Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes. **Additional Responsibilities** * Provides information to supervisors, co\-workers, and subordinates by telephone, in written form, e\-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Attends and participates in all pertinent meetings. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Customer Service Representative for US BPO642777974631691214
Indeed
Customer Service Representative for US BPO
Customer Service Representative for US\-based clothing account. Working Shifts including some weekends. Sunday always off. One Sunday and one weekday off. Job Type: Full\-time Experience: * BPO and Customer Service: 2 years (Required) Work Location: In person Expected Start Date: 03/11/2025
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
call center agent sales642772615829781215
Indeed
call center agent sales
We require a CALL CENTER Agent with or without sales experience. For client acquisition in Spanish following the established service policies and standards, in order to ensure compliance with assigned budgets and targets. The position is on-site and performed from our office in Barranquilla. Position type: Full time
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Bilingual Customer Service Representative B2 to C1 - Barranquilla On Site642769351665941216
Indeed
Bilingual Customer Service Representative B2 to C1 - Barranquilla On Site
We are looking for a **Bilingual Customer Service Representative (level B2 to C1)** to join our team at **Soft-G.Net**. In this position, you will be the primary point of contact between our customers and the company, ensuring an **exceptional and high-quality customer experience**. We are seeking a person with **solid customer service experience**, excellent communication skills, achievement orientation, and a passion for teamwork. Your role will include **answering phone calls, promptly, empathetically, and professionally resolving inquiries and requests**, while always maintaining the highest service standards. **Key Requirements:** * Previous customer service experience, ideally in bilingual environments. * Upper-intermediate to advanced level of English (B2–C1). * Ability to work both independently and as part of a team. * Goal-oriented with commitment to achieving quality targets. **Additional Benefit:** We offer a **hiring bonus of $1,500,000 COP** for joining our team. If you have a proactive attitude, enjoy problem-solving, and are passionate about delivering exceptional service, this is your opportunity! **Join Soft-G.Net** and become part of a leading customer service company. Job type: Full-time Application question(s): * What level of English do you have? * Availability?
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
COP 1,500,000/year
Automotive Mechanic642240304426271217
Indeed
Automotive Mechanic
At Llantas y Tires, a leading company in the automotive industry, we are looking for a responsible, committed Automotive Mechanic with proven experience in the field. The ideal candidate must have solid knowledge in diagnosis, repair, and preventive and corrective maintenance of light vehicles and trucks, as well as in tire mounting, balancing, and alignment. Responsibilities * Perform mechanical inspections and fault diagnostics. * Carry out preventive and corrective maintenance. * Mount, balance, and align tires. * Assist in inspecting brake, suspension, and steering systems. * Keep the work area clean, organized, and safe. * Provide high-quality technical service to customers. Requirements * Technical or technological education in automotive mechanics. * Minimum of [1 or 2 years] of experience in automotive workshops. * Knowledge of suspension, brake, and steering systems. * Proficiency with tools and diagnostic equipment. * Proactive attitude, teamwork skills, and customer service orientation. We Offer * Job stability and growth opportunities. * Positive work environment. * Continuous training. * Performance-based benefits and bonuses. If you meet the requirements, send your resume to: llantasytiresso@hotmail.com Position type: Full-time
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
RIVER TUGBOAT PILOT VACANCY FOR BARGE TRANSPORT642176127500811218
Indeed
RIVER TUGBOAT PILOT VACANCY FOR BARGE TRANSPORT
RIVER TUGBOAT PILOT VACANCY FOR BARGE TRANSPORT **Description:** Operate, maneuver, and control small vessels of the river tugboat type intended for the transport and movement of cargo barges along the Magdalena River, its channels, streams, and dikes, in the stretch between Barranquilla and the Betania Dam. Be responsible for the vessel's safety, compliance with river navigation regulations, safe towing of barges, and proper operation of maneuvering equipment. **Requirements:** Valid river captain or small vessel pilot license issued by DIMAR. Minimum of 2 years of experience in river navigation. Good physical and mental health, suitable for working under pressure conditions. **Additional Details:** Contract type: Service provision or work\-labor contract depending on operation. Location: Magdalena River, its channels, streams, and dikes (Barranquilla to Betania stretch). Salary: Negotiable Availability: Immediate. Send resume to email: nuevoreclutamiento@proton.me Position type: Permanent
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Amazon Connect Reporting Analyst642028821792021219
Indeed
Amazon Connect Reporting Analyst
**Location: El Salvador or Colombia (Barranquilla)** **Description:** You will be responsible for designing, developing, and maintaining reports that support data visualization and analysis to monitor the operational performance of the Contact Center. **Main Responsibilities:** * **Report and Dashboard Design:** Create operational and strategic dashboards in QuickSight. Visualize performance metrics for agents, queues, outbound campaigns, etc. * **Data Source Integration:** Connect data from Amazon Connect, Elasticsearch, and other internal sources. Collaborate with the technical team to define efficient data pipelines. * **Automation and Maintenance:** Automate periodic report generation. Ensure the quality and consistency of reported data. **Requirements to Apply:** * **Education:** Active undergraduate student in Systems Engineering or related field. Recent graduate in Systems Engineering, or awaiting degree completion in Systems Engineering or related field. * **Desired Technical Skills and Knowledge:** Data visualization tools (Power BI, intermediate Excel), Amazon QuickSight (desired), Elasticsearch (desired), Amazon Connect, SQL. * **Experience:** Minimum of 2 years of experience with data visualization tools (preferred). Prior experience in Contact Center environments preferred (ideally with Amazon Connect). * **Languages:** Intermediate English desired (not mandatory). * **Location:** San Salvador, El Salvador / Barranquilla, Colombia (on-site mode)
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Claims Specialist (FTL)642017418661141220
Indeed
Claims Specialist (FTL)
**Job Summary** Claims Specialist (FTL) Full\-time In\-Office \| Barranquilla, Colombia **Claims Specialist Role Description:** The Claims Specialist (FTL) will manage the full lifecycle of cargo loss and damage claims for our freight brokerage, from intake through settlement. This role serves as the primary point of contact for assigned claims, ensuring timely professional communication and driving accurate, data\-backed resolutions. Core Logistics is a dynamic and rapidly expanding organization that specializes in delivering Freight Transportation Solutions and Logistics Support across the United States and Canada. Grounded in seven core values—Safety, Courage, Achievement, Respect, Responsibility, Integrity, and Transparency—Core prioritizes the success of its clients and team members. Embracing the ethos of *"All Owns All,"* *"Let No Team Member Fail,"* and *"Integrity Before Profit,"* Core fosters a culture of unwavering commitment to excellence. **Main Responsibilities:** * Manage the full lifecycle of FTL cargo claims, from intake to resolution. * Review shipping documentation (BOL, POD, invoices, contracts) to determine liability. * Communicate directly with customers and carriers to provide updates and resolve claims. * Maintain organized, audit\-ready claim files and accurate records in internal systems. * Support recovery and subrogation efforts according to carrier contracts and insurance policies. * Coordinate with internal teams to gather facts and align claim resolution strategies. * Identify recurring issues and recommend process improvements to prevent future claims. **Minimum Requirements:** * Bachelor’s degree in international business or a related field. * Minimum 2 years of proven experience managing cargo claims in a freight brokerage, logistics, or transportation company (FTL experience preferred). * Strong knowledge of U.S.\-based logistics practices, carrier contracts, and freight claims procedures. * Proficient in reviewing and interpreting transportation documentation such as BOLs, PODs, invoices, and rate confirmations. * English proficiency at C1 level, both written and verbal. * Highly detail\-oriented, organized, and capable of managing multiple claims simultaneously with accuracy and urgency. **Incentives:** * Industry\-leading Salary \+ Bonusses program * Work Schedule: Monday to Friday (weekends OFF) * Contract type: Permanent. * Driven by US Calendar * 2 Weeks Paid Vacation Annually * Encouraging and Collaborative Team Environment **Please Note:** To ensure a thorough review process, we kindly request that all CVs be submitted in English. Don’t miss out on this opportunity to be part of something great! Join us and let’s achieve amazing things together.
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Senior HR Services Analyst - Care Center641473955045131221
Indeed
Senior HR Services Analyst - Care Center
Job Summary: Auxis, a Grant Thornton US company, is seeking a detail\-oriented and customer\-focused **HR Services Analyst** to join our dynamic team. In this role, you will be a key player in delivering exceptional business and customer service support to one of our key clients. You will serve as a first point of contact, ensuring timely and effective resolution of inbound inquiries across multiple communication channels, via phone, email, chat and text. Responsibilities: * Deliver first contact resolution. * Professionally handle high volume inbound calls in a timely manner. * Follow specific communication guidelines and escalation protocol while handling calls by topic. * Identify customer and worksite employee needs, clarify information as needed, research every issue, and provide solutions and/or alternatives for resolution. * Seize opportunities to gently educate clients and worksite employees on Client’s offerings and online employee portal functionality. * Build positive and professional relationships, and further impress customers by going the extra mile. * Must be able to communicate conversations through note taking and shorthand. * Maintain required documentation for client and worksite employee calls within applicable systems. * Provides executive leadership administrative support as needed. * Meet all agent KPI’s including call efficiency, quality, quantity and NPS customer satisfaction scores. * Treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. * Listen carefully to our customers to ensure appropriate responses. * Comply and adhere to Auxis operational processes and security policies. * Must attend all customer service and performance\-related scheduled meetings as required. * Perform other related and administrative duties as assigned. * Must be able to maintain the highest level of confidentiality with the ability to handle sensitive material concerning the organization and its clients. Skills and Experience: * English –Spanish Language (Oral and writing 90 % or higher) (C1 or above) * 2\-3 years of prior Customer Service\- Call Center oriented role required. * Must work well independently as well as a functional team member. * Must have a high school diploma. * Demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment preferred. * Excellent computer skills and high proficiency in MS Office Suite is required. Familiarity with HRIS and Ticketing Systems is a plus. * Experience in one of the following fields preferred: Human Resources, Benefits, and/or Payroll. * The Senior HR Services Analyst will adjust its local schedule with resources supporting this position during Daylight Savings time changes in the USA Central Time Zone. * The ability to effectively handle multiple assignments is required. * Excellent verbal and written communication skills, along with demonstrated active listening skills. A genuine interest in working with and helping customers. * Must possess excellent Communication skills and Involvement. * Good presentation and a polite, tactful, and friendly character. * Ability to interact with customers and all levels of internal personnel. * Attention to detail. * Project an energetic attitude, warm welcome and positive image over the phone and similar channels. * Adhere to attendance and punctuality standards. Work additional hours on as needed basis. * Adapt to change and meet the changing demands of the work environment. * Working knowledge of all customer service reports and systems * Organizational, analytical, and problem\-solving skills are essential.
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Food Engineer - Food Quality Technologist - Microbiologist641462060433941222
Indeed
Food Engineer - Food Quality Technologist - Microbiologist
Specialized laboratory in microbiological and physicochemical analysis of food and water requires a professional in BARRANQUILLA**,\* for **food, water, swab sample collection and inspections** within the city and nearby municipalities \* according to customer schedules and **on-demand basis, under a service contract arrangement with payment per service point**. Transportation costs and cooler shipment are covered. Must have numerical skills, attention to detail, and responsibility. Prior experience in sample collection is essential. Availability required between 8:00 am and 4:00 pm from Monday to Thursday according to client schedules and specific requirements. Job type: Freelance Must have active social security affiliation (Health \- ARL) Must reside in BARRANQUILLA Job type: Contract, Commission Application question(s): * Do you have social security (Health \- ARL)? * Do you live in the city of Barranquilla?
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Bilingual Call Center Agent641461861908501223
Indeed
Bilingual Call Center Agent
JOIN THE BEST BILINGUAL TEAM IN BARRANQUILLA! Position: Bilingual Call Center Agent – Credit Sales Management Do you want to grow professionally in a **leading BPO market call center**, focused on bilingual campaigns and the best career prospects? This is your opportunity! What are we looking for? * **Education level:** High school graduate or higher * **English level:** Advanced (B2+) – We need your fluency! * **Residence:** Barranquilla, Colombia * **Attitude:** First-class customer service and exceptional sales skills What do we offer? **Base salary:** $2,850,000 COP + uncapped commissions from sales **Welcome bonus:** $350,000 COP after one and a half months of operation **Longevity bonuses:** * $1,000,000 COP upon completing 1 year * $1,000,000 COP upon completing 2 years * $1,000,000 COP upon completing 3 years **Additional benefits:** Monthly Spotify or Netflix membership starting from the first month of contract signing Schedule and location: Monday to Friday, 11:00 am – 8:30 pm Holidays according to the United States calendar Barranquilla – Calle 77 # 59-3 Why work with us? * Real opportunities for professional growth in a dynamic and bilingual environment * Work at a leading company that values and rewards your talent * Be part of international campaign expansion and improve your sales skills **Don't wait any longer!** Send your resume and prove you're the bilingual talent Barranquilla is looking for. Job type: Full-time Application questions: * Are you currently in the city of Barranquilla or nearby? * What is your English proficiency level? Languages: * English B2+ or higher (Desirable)
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
COP 2,850,000/year
Carrier Sales Manager641461837984011224
Indeed
Carrier Sales Manager
**About the job** ----------------- ### **Carrier Sales Manager** *Location: Barranquilla (On\-site)* As a Carrier Sales Manager, you will be responsible for overseeing the performance and development of Carrier Sales Representatives, both on\-site in Barranquilla, Colombia, and some remote team members. This includes, but is not limited to: managing personnel schedules to ensure consistent coverage, tracking and driving progress on key performance indicators (KPIs), providing ongoing training and coaching, managing call volume distribution, and upholding and reinforcing Core company values. Core Logistics is a dynamic and rapidly expanding organization that specializes in delivering Freight Transportation Solutions and Logistics Support across the United States and Canada. Grounded in seven core values—Safety, Courage, Achievement, Respect, Responsibility, Integrity, and Transparency—Core prioritizes the success of its clients and team members. Embracing the ethos of *"All Owns All,"* *"Let No Team Member Fail,"* and *"Integrity Before Profit,"* Core fosters a culture of unwavering commitment to excellence. **Main Responsibilities:** * Ensure tasks are reassigned to tracking immediately upon notification of a CSR being off shift. * Verify all CSRs have access to the necessary software and tools to succeed. * Provide ongoing training and development to support CSR success. * Hold CSRs accountable to KPIs and provide coaching with actionable solutions. * Monitor volumes in CSR regions to ensure staffing levels align with output needs. * Maintain a disciplined, focused work environment while fostering high morale. * Ensure adherence to SOPs and best practices for booking, tracking, negotiating, and problem\-solving in logistics. * Identify gaps in processes and propose/update SOPs as needed, especially with new software integrations. * Track individual CSR progress monthly; set stretch goals and identify development opportunities. * Regularly review challenges, outcomes, and team highlights; give recognition when warranted. * Lead by example with professionalism, and hold CSRs to the same high standard. **Key Performance Indicators:** * Constructive feedback loops with reps who need additional development * Tracking and booking gap mitigation when reps are out * Reinforcement and monitoring/presenting of KPI’s (to leadership and reps) * Identifying training and execution needs **Minimum Requirements:** * Bachelor’s Degree or equivalent professional experience in logistics, supply chain, or a related field. * English proficiency at C1 level or higher (mandatory). * Proven leadership experience, with a minimum of 3 years in Carrier Sales or similar logistics roles, demonstrating a consistent track record of performance and team development. * Strong ability to lead, coach, and inspire teams in a fast\-paced, metrics\-driven environment. * Excellent communication, negotiation, and interpersonal skills, with the ability to influence and build trust at all organizational levels. * Highly organized, proactive, and solution\-oriented, with an entrepreneurial mindset and a commitment to continuous improvement. * Experience managing remote and on\-site teams is a plus. **INCENTIVES:** * Industry\-leading Salary \+ Bonusses program * Work Schedule: Monday to Friday (weekends OFF) * Contract type: Permanent. * Driven by US Calendar * 2 Weeks Paid Vacation Annually * Encouraging and Collaborative Team Environment **Please Note:** To ensure a thorough review process, we kindly request that all CVs be submitted in English. Don’t miss out on this opportunity to be part of something great! Join us and let’s achieve amazing things together.
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
ON-SITE TECHNICIAN - BARRANQUILLA641461717169951225
Indeed
ON-SITE TECHNICIAN - BARRANQUILLA
**Job Description** Provide technical support, ensuring service excellence through resource management, preventive and/or corrective maintenance, report and/or metric management, or operating process centers in computing centers, generating a positive impact on user productivity and management. **Skills** Teamwork II Change Management I Knowledge Management II Commitment II Results Orientation II Analytical Thinking I Problem Solving I Positive Attitude II Effective Communication I Customer Focus I Innovative Thinking I Intermediate Beginner Beginner Intermediate Intermediate Intermediate Beginner Beginner Intermediate Beginner Beginner Beginner**Qualifications*** Technical degree in systems, electronics, computer science, or related fields. * Desirable experience of at least six (6) months in endpoint device management support. * Desired knowledge and experience in workstation software and hardware, as well as technology asset management. * Work schedule from 7 am to 5 pm * Phone support during established hours (help desk knowledge) **About Us** We believe in Latin America's innovative potential; we passionately live digital transformation and convergence, which is why we want to help you maximize your business capabilities. Now is the time to unify silos, converge toward a common purpose, and connect technologies to transform them into value. Axity, connections that transform.
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Customer Service Representative641461618895391226
Indeed
Customer Service Representative
We are looking for a customer Service representative ONLY FOR Barranquilla! **Customer Service Representative – Resolv. Global** **Location:** On\-site (Barranquilla, Colombia) **Employment Type:** Full\-time **About the Role:** At **Resolv. Global**, we are looking for a **Customer Service Representative** to join our growing team! This is an excellent opportunity for individuals who are passionate about helping others, enjoy problem\-solving, and want to be part of a dynamic and supportive work environment. As a member of our customer service team, you will be responsible for providing exceptional assistance to our clients through calls, chats, and emails. You’ll ensure every customer interaction is handled with professionalism, empathy, and efficiency. **Key Responsibilities:** * Handle incoming customer inquiries via phone, chat, and email. * Provide accurate information and solutions in a friendly and professional manner. * Maintain detailed and accurate records of customer interactions. * Collaborate with other departments to resolve complex issues. * Uphold company standards for quality and customer satisfaction. **Job Requirements:** * **At least 6 months of experience in customer service** (call center or similar environment). * **Strong English level (C1–C2\)** – excellent verbal and written communication skills required. * **100% On\-site position** – must be available to work from our office. * **Availability to work rotating shifts:** * 8:00 AM – 5:00 PM * 1:30 PM – 10:30 PM *(Monday to Saturday)* * **Two days off per week** (assigned randomly). **Compensation \& Benefits:** * **Weekly payments** in USD. * **Competitive U.S.\-based salary** aligned with experience and performance. * Opportunity for growth within an international company. * Supportive and inclusive work culture. **Why Join Resolv. Global?** At Resolv. Global, we believe in empowering our employees to deliver the best customer experiences possible. You’ll be joining a team that values collaboration, respect, and continuous improvement — all while being rewarded for your dedication and hard work. Tipo de puesto: Tiempo completo
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Copy of Store Manager / Gerente de Tienda Barranquilla641461171431711227
Indeed
Copy of Store Manager / Gerente de Tienda Barranquilla
Fashion, talent, and customers are the words that define La Casa de las Carcasas. We have more than 6,000 people from over 60 nationalities across our teams and more than 1,000 stores worldwide. We love discovering and working with new talents who are passionate about the Retail world, seeking professional stability and growth, or simply looking to combine their studies or personal life with a dynamic and fun job. Currently, we are looking for a Store Manager for our store located at **Centro Comercial Mall Plaza Falabella Barranquilla** who wants to become part of an exceptional team. **How will we support you day to day?** * We will support you from your first day and help develop your talent. * To introduce you into the world of La Casa de las Carcasas, we will provide access to our onboarding academy called Start Trip, as well as our continuous e-learning platform to help further develop your skills (leadership, internal communication...). * We will guarantee you a stable position, as you will become a key pillar for us. * You will receive a competitive industry salary with performance-based bonuses and we will offer you a full-time schedule. * You will enjoy exclusive discounts on all our products. **What will be your responsibilities in the store?** * Drive sales by ensuring customer service standards and delivering a unique shopping experience to our customers. * Take charge of staff selection to build your store team, train new hires, and organize schedules and vacations to ensure smooth store operations. * Analyze KPIs and design action plans together with your team to positively impact store performance and goal achievement. * Manage inventory, visual presentation, and store organization using all the tools we provide. * Be responsible for leading, motivating, and inspiring your team. **What do we expect from you?** * Passionate about customer service and highly motivated to further improve your sales skills. * Experience leading store teams and familiar with the Retail sector. * Accustomed to working with KPIs and sales targets. * A role model for your team, helping achieve outstanding results together. **Discover what your journey with us will be like:** **Click here** Do you like what you read? Join our team to enjoy all this and more.
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Motorized Nursing Assistant (Barranquilla)641448258542111228
Indeed
Motorized Nursing Assistant (Barranquilla)
GENCELL is looking for a Nursing Assistant with at least 1 year of experience in blood sample collection from adult and pediatric patients, for home sample collection. Essential requirement: own motorcycle and up-to-date documents. Functions: · Coordinate sample collection within the laboratory network across the country · Home collection of blood and saliva samples from adult and pediatric patients · Management of medical orders · Exam authorizations · Search and retrieval of other samples from corresponding laboratories (e.g., tumor blocks in paraffin) · Other tasks related to patient management · User guidance in genetic and molecular biology sample collection processes Full-time availability Position type: Full-time, contract: service provision or negotiable Position type: Full-time, indefinite Application questions: * Do you have any means of transportation, such as a motorcycle, bicycle, or car? * In which city do you currently reside?
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
Negotiable Salary
Bilingual Shift Scheduling Analyst for Barranquilla641448224107531229
Indeed
Bilingual Shift Scheduling Analyst for Barranquilla
Position: Bilingual Shift Scheduling Coordinator On-site mode | Indefinite contract | Location: Barranquilla, Colombia Do you have experience in shift scheduling and team coordination within the healthcare sector? This is your opportunity to join a growing international company and make a difference! What will you do in this role? As a Scheduling Coordinator, you will be the first point of contact for caregivers of our clients in the U.S., ensuring efficient scheduling. Your main responsibilities will be: \- Review caregivers' preferred schedules \- Identify available shifts with clients \- Assign shifts according to client needs and caregiver preferences \- Optimize caregiver scheduling and earnings Profile we are looking for: \- Education: High school diploma \- Experience: 1 year in BPO or call center \- Language: Fluent English (minimum level B2, certified or verifiable) What do we offer? \- Contract: Indefinite term \- Schedule: On-site work covering U.S. hours, Monday through Sunday with rotating shifts, including at least one weekend day ?? Growth opportunities in an expanding international company Job Type: Full\-time
Cl. 47d # 20A-46, El Carmen, Barranquilla, Atlántico, Colombia
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