Junior Operations Analyst

Description

Position Summary: We are seeking a Junior Cybersecurity Operations Agent/Analyst to manage user accounts, control permissions, and provide first-level support for access-related matters. Key Highlights: 1. User account administration and permission control 2. First-level support for access and credential management 3. Working in controlled environments under formalized procedures CYBERSECURITY JUNIOR OPERATIONS AGENT / ANALYST 5 hours ago Description * Execution of user account creation, deactivation, and modification processes across technological platforms, enterprise applications, and internal systems. * Administration and control of user permissions in accordance with security policies and client compliance requirements. * First-level support for access-related issues, credential management, and resolution of basic incidents. * Clear and accurate documentation of all actions performed in access management systems. * Timely escalation of complex cases to the security or administration team as defined by established escalation matrices. Requirements * Demonstrable experience (minimum 1 year) managing user accounts (creation, deactivation, modification) in Windows, Active Directory, Office 365, or similar platforms. * Basic knowledge of identity administration and access policies. * Fundamental understanding of information security best practices. * Ability to work in controlled environments under formalized procedures (e.g., ITIL, ISO). * Attention to detail, customer orientation, and effective communication skills Profile **JUNIOR OPERATIONS AGENT / ANALYST** Location **Bogotá, Colombia (Hybrid)**Experience **1 Year of Experience**