Job Summary: The Technical Operations Analyst (Underwriting) is responsible for analyzing and underwriting low- and high-complexity risks, ensuring compliance with internal policies and regulatory requirements. Key Highlights: 1. Analyze and underwrite technical, medical, financial, and moral risks. 2. Manage maintenance of active policies and provide administrative support. 3. Participate in projects and improve processes. The Technical Operations Analyst (Underwriting) will be responsible for analyzing and underwriting low- and high-complexity risks, ensuring compliance with internal policies, reinsurance guidelines, and applicable Colombian regulations. Guided by our purpose — always with you, building a more trusted future — and by our New Frontier strategy, the primary function of this role is to contribute to healthy technical production and mitigation of claims risk through accurate risk assessment, maintenance of active policies, and support for Individual Life and Personal Accident processes. Key Responsibilities * Analyze and underwrite technical, medical, financial, and moral risks, determining acceptance conditions for each business case in accordance with internal policies, reinsurance guidelines, and applicable regulations. * Meet commercial and operational turnaround time requirements, ensuring timely processing within defined service-level indicators. * Manage maintenance of active policies, including submission, tracking, document archiving, and administrative support to the commercial area. * Underwrite and analyze production and maintenance of Individual Life and Personal Accident business sold nationwide by the sales force. * Participate in assigned projects and monitor operational records, contributing to continuous improvement and strengthening of departmental processes. Requirements * Technician and/or university student in administrative or related fields. * Minimum one year of experience in auditing and/or underwriting of Individual Life risks. * Minimum one year of experience in life insurance. * Knowledge of underwriting, policy maintenance, and risk analysis processes. * Ability to analyze information, organize tasks, maintain accuracy, and meet response time requirements. Desirable Requirements * University degree in administrative or related fields. * Experience in the insurance sector. * Knowledge of Individual Life and Personal Accident products. * Experience in improving underwriting processes and supporting commercial areas. * Competencies related to negotiation, emotional intelligence, frustration tolerance, teamwork, and continuous improvement. **Location Expectation:** This is a hybrid role requiring a minimum of 3 days per week in office.
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
